Area Manager North Italy

Venchi; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading chocolate and gelato company in Milan is seeking an experienced Area Manager North Italy to oversee retail operations. The ideal candidate will have at least 8 years in retail and people management, excellent multitasking abilities, and fluency in both Italian and English. This role involves supporting the Retail Manager, managing a team, and ensuring high customer service standards. The company offers a competitive salary with performance bonuses, a dynamic work environment, and growth opportunities within a global brand.

Servizi

30% variable salary bonus

Flexible working hours

30% discount in stores

40% discount on e-commerce

Complimentary gelato and coffee

Health insurance

Competenze

• 8 years of Retail management experience.
• 8 years of People Management experience.
• Fluency in Italian and English.

Mansioni

• Support the Retail Manager in executing a strategic operations plan.
• Manage the Store Manager’s team in collaboration with Cluster Managers.
• Monitor boutiques KPIs and performances to reach company results.

Conoscenze

Retail management

People Management

Negotiation skills

Organizational skills

Problem solving

Multitasking

Data-driven strategy development

Descrizione del lavoro

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well‑being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well‑being.

Mission

We are looking for a highly motivated and experienced Area Manager North Italy to join our team based in Milan!

Reporting to the Retail Manager Italy, you will manage the North of Italy area.

Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK and US and planned openings in other European countries. It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.

Key Responsibilities

• Support the Retail Manager in executing strategic operations plan;
• Being in charge of the Area P&L;
• Manage the Store Manager’s team in collaboration with Cluster Managers;
• Ensure Venchi/our Service Model standards of customer experience;
• Drive trainings for the whole staff as motivator and guide;
• Monitor boutiques KPIs and performances in order to reach company results;
• Ensure the execution of visual merchandising is in line with company guidelines;
• Optimize and monitor Cluster calendar (shifts, orders, forecast and inventory management);
• Ensuring that furniture is properly maintained;
• Promote smart initiatives to improve practical solutions and fill possible gaps;
• Manage the recruitment process in collaboration with Cluster Managers.

The Ideal Candidate

• 8 years of Retail management;
• 8 years of People Management at least;
• A former international experience will be considered a plus;
• Result oriented with ability to effectively multitask in a rapid work environment, by meeting all deadlines with a hands‑on approach;
• Strong relation, negotiation and organizational skills with constant attention to detail and performance;
• Problem solving and decision‑making mindset combined with ability to manage both independent and teamwork;
• Ability to create and develop data‑driven business strategies;
• International mindset, fluent in Italian and English;
• Positive, flexible…and obviously a chocolate and gelato lover!

What We Offer

• Celebration of success: on top of the fixed salary, we offer a competitive variable side up to 30% of the salary and benefits package;
• Inspiring Work Environment: You'll work in a friendly environment where you can learn, experiment, and grow every day. We value both individual development and teamwork;
• Growth Opportunities: We offer professional development opportunities, including potential international assignments, to support your career growth;
• Diversity & Inclusion: We’re proud to foster an inclusive and collaborative workplace where diversity is a true asset;
• Flexibility and Balance: Benefit from flexible working hours and remote work options;
• Sweet Exclusive Benefits: Enjoy a 30% discount in our stores and a 40% discount on our e‑commerce platform, plus complimentary gelato and coffee (where available). Plus, you will receive ticket restaurants and additional complimentary health insurance to enhance your personal well‑being;
• Global Vision, Local Flavor: Join a creative team committed to excellence and product quality, sharing joyful moments with customers around the world.

Join us at Venchi and help us bringing the Italian way of life and delicious flavors to every corner of the world!

We look forward to hearing from you!

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Food and Beverage Manufacturing