Sales and Client Relations

PT ROCKSTAR SPORTS SCHOOL; Jakarta Utara; Hybrid; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading sports academy in Indonesia seeks a dynamic Sales & Client Relations Officer to connect with families and promote programs for children. This role involves building strong relationships, achieving sales targets, and ensuring member satisfaction. Ideal candidates have experience in sales or customer service, excellent communication skills, and the ability to work flexible hours. Join us to make a positive impact in the community while being part of a vibrant and supportive team.

Benefits

Competitive salary

Performance-based incentives

Career growth opportunities

Ongoing training and development

Qualifications

• Proven experience in sales, customer service, or client relations is necessary.
• Excellent communication, negotiation, and interpersonal skills required.
• Ability to work under pressure and meet sales targets essential.

Responsibilities

• Promote academy programs and memberships.
• Build relationships with members and families.
• Achieve monthly sales targets.

Skills

Sales experience

Customer service

Interpersonal skills

Negotiation skills

Problem-solving skills

Education

High school diploma

Bachelor's degree

Tools

CRM tools

Job description

Location: Multiple Locations Nationwide

Type: Full-time

Job Description: Are you a people‑person with a passion for building relationships and driving growth? RockStar Academy is looking for a dynamic Sales & Client Relations Officer to connect with our community and help families discover the perfect programs for their children. You’ll be the bridge between our academy and our members, ensuring every interaction is positive, professional, and productive.

Key Responsibilities

• Actively promote RockStar Academy programs and memberships to potential clients
• Build and maintain strong relationships with existing members and their families
• Achieve and exceed monthly sales targets through consultative selling
• Understand client needs and recommend suitable programs and packages
• Handle inquiries, feedback, and concerns promptly and professionally
• Process enrollments, payments, and membership updates accurately
• Conduct follow‑ups and check‑ins to ensure member satisfaction
• Collaborate with the team to achieve overall academy goals
• Represent RockStar Academy at events and community activities

Requirements

• Proven experience in sales, customer service, or client relations
• Excellent communication, negotiation, and interpersonal skills
• Ability to work under pressure and meet monthly targets
• Strong problem‑solving skills and customer‑centric mindset
• Familiarity with sales techniques and CRM tools is a plus
• High school diploma required; bachelor’s degree preferred
• Willing to work flexible hours, including weekends and evenings

Additional Advantage

• Experience in education, sports, or arts‑related environments
• English proficiency (spoken and written)
• Willingness to be assigned to any RockStar Academy location nationwide

Why Join RockStar Academy?

• Be part of Indonesia’s fastest‑growing sports and arts academy
• Competitive salary with performance‑based incentives
• Clear career growth path within sales and management
• Work in a vibrant, supportive, and energetic team
• Make a real impact by helping children discover their potential
• Ongoing training and professional development

How to Apply

If you’re motivated, outgoing, and ready to grow with us, we want to hear from you! Submit your CV and a brief cover letter through Jobstreet or to our career portal: https://s.id/rockstarcareer

RockStar Academy Indonesia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.