Online Coordinator

Pomah; Kota Semarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the digital marketing sector is seeking a full-time Online Coordinator in Semarang. The successful candidate will manage online communication channels, coordinate sales processes, and oversee online projects to enhance customer satisfaction. A Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred, along with strong analytical and communication skills. This is an on-site position aiming to improve the company's online presence.

Qualifications

• Strong analytical skills to assess online trends and customer behavior.
• Effective communication skills for client and team interactions.
• Excellent customer service skills to enhance satisfaction.

Responsibilities

• Manage online communication channels effectively.
• Coordinate online sales processes to drive transactions.
• Oversee online projects and improve customer engagement.

Skills

Strong Analytical Skills

Effective Communication

Excellent Customer Service

Sales Skills

Project Management

Proficiency in Digital Tools

Teamwork

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

Overview

This is a full-time on-site role for an Online Coordinator located in Semarang. The Online Coordinator will be responsible for day-to-day tasks such as managing online communication channels, coordinating online sales processes, ensuring customer satisfaction, and overseeing online projects. Additional responsibilities include collaborating with team members to meet organizational goals and improving online presence and customer engagement.

Qualifications

• Strong Analytical Skills to assess online trends, metrics, and customer behavior.
• Effective Communication skills to interact with clients, team members, and stakeholders.
• Excellent Customer Service skills to address customer inquiries and enhance satisfaction.
• Sales skills to drive online transactions and achieve sales goals.
• Project Management skills to efficiently oversee and manage online projects.
• Proficiency in relevant digital tools and platforms is advantageous.
• Bachelor's degree in Business, Marketing, Communications, or related field is preferred.
• Ability to work independently and as part of a team.