IT Administrator Senior Officer - Apple Dev. Academy @BINUS-BSD

BINUS Group; Tangerang Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An educational institution in Tangerang Selatan is seeking a qualified IT Manager to oversee system configurations, manage the IT team, and implement technology strategies. The ideal candidate should have a Bachelor's degree in Information Technology and at least 2 years in a senior role or 4 years in IT support. Proficiency in macOS/iOS and scripting languages is essential. This position requires fluent English and a commitment to enhancing the institution's technical capabilities.

Qualifications

• Minimum 2 years in Senior Staff or 4 years as Helpdesk/IT Support.
• In-depth knowledge of hardware and software trends.
• Willingness to be placed at BSD-Tangerang Selatan.

Responsibilities

• Maintain configurations of hardware, software, and systems.
• Monitor and maintain computer systems and network.
• Lead and manage the IT team effectively.

Skills

Hardware and software troubleshooting

Network monitoring

IT budget management

Mentoring and team leadership

Fluent in English

Education

Bachelor Degree in Information Technology or related major

Tools

macOS and/or iOS

Scripting languages (BASH, Python, Perl)

Job description

Responsibilities

• Maintain configurations of device hardware, software, systems, networks, printers, and scanners
• Monitor and maintain computer systems and network
• Set up accounts for new users
• Repair and replace equipment as necessary
• Maintain records of software licenses and serial numbers of each device
• Diagnose and solve computer software and hardware faults
• Administer user accounts, permissions, and access rights within the academy’s network, following best practices for security
• Monitor system performance, troubleshoot issues, and optimize configurations to meet the institution’s needs
• Oversee email systems, file sharing, and collaboration tools used by staff, faculty, and students
• Handle claim procedures for any damage or loss of devices
• Ensure regular backups, disaster recovery plans, and data integrity
• Lead, mentor, and manage the IT team, assigning responsibilities and ensuring effective team performance
• Provide training and development opportunities to enhance technical and operational skills within the team
• Develop and implement IT strategies aligned with the academy’s mission and objectives
• Manage the IT budget, ensuring cost‑effective technology investments that meet both immediate needs and future growth
• Evaluate emerging technologies and make recommendations to enhance the academy’s educational and operational capabilities

Management Support Activities

• Provide report to direct supervisor
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by direct supervisor

Requirements

• Minimum Bachelor Degree (S1) in Information Technology, Computer Science and related major
• Minimum 2 years working experience in Senior Staff, or Minimum 4 years working experience as Helpdesk or IT Support
• In-depth knowledge and have experience with hardware and software (macOS and/or iOS Support)
• Up‑to‑date knowledge of the latest IT, network and software trends
• Scripting experience (any of BASH, Python, Perl)
• Fluent in English both oral and written is a must
• Willing to be placed at BSD‑Tangerang Selatan