Campaign Operations Supervisor

PT Solusi Gadai Pintar; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading financial service provider in Indonesia is seeking a Campaign Operations Manager to lead the Campaign Operations team and ensure smooth delivery of client campaigns. The role requires strong leadership and analytical skills, with 3+ years of experience in campaign operations, and a passion for building systems and optimizing workflows. This position offers an exciting opportunity to thrive in a fast-paced startup environment.

Qualifications

• 3+ years of experience in campaign operations, digital marketing, or related fields.
• Proven experience managing and developing teams.
• Strong analytical mindset with experience in performance monitoring.

Responsibilities

• Lead and develop the Campaign Operations team for smooth campaign delivery.
• Oversee end-to-end execution of multi-vertical client campaigns.
• Partner with Business Development to turn client needs into clear campaign plans.

Skills

Leadership abilities

Project management

Analytical mindset

Time management

Independent problem solving

Job description

Lead and develop the Campaign Operations team for smooth campaign delivery.

Build and optimize workflows to improve efficiency and accuracy.

Manage and scale a diverse and growing team.

Campaign Execution & Performance

Oversee end-to-end execution of multi-vertical client campaigns.

Ensure timely, goal-aligned, and compliant campaign launches.

Optimize performance using data insights to enhance systems and SOPs.

Stakeholder Coordination

Partner with Business Development to turn client needs into clear campaign plans.

Deliver reports, insights, and recommendations to internal teams and clients.

Communicate proactively and execute independently.

Quality Control & Problem Solving

Maintain high standards of accuracy and consistency in campaign delivery.

Troubleshoot and resolve operational issues quickly.

Identify inefficiencies and implement improved SOPs and best practices.

Build and refine operational systems as the business scales.

Stay adaptable and open to new tools, ideas, and processes.

Design, test, and implement new operational frameworks to support growth.

Requirements

• 3+ years of experience in campaign operations, digital marketing, or related fields.
• Strong leadership abilities with proven experience managing and developing teams.
• Excellent project management, prioritization, and time‑management skills.
• Mandatory: Comfortable working in a fast‑paced startup environment and adapting to rapid changes.
• Strong analytical mindset with experience in performance monitoring and optimization.
• Highly proactive, independent, and capable of taking full ownership end‑to‑end.
• Passion for building systems from scratch and experimenting with new approaches as the business evolves.