Branch Manager - Mojokerto (Jawa Timur)

Ruangguru for Business; Kota Mojokerto; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational company in Indonesia is looking for a branch manager to drive sales and marketing initiatives. This role involves overseeing all operational aspects, managing staff, and ensuring a high-quality customer experience. Candidates are expected to have at least a bachelor’s degree and 1-3 years of leadership experience in Sales and Marketing. Knowledge in K-12 education will be an advantage. This position offers an opportunity to influence the educational landscape positively.

Qualifications

• 1-3 years of leadership experience in Sales & Marketing/Business Development/Business Operations.
• Experience in K-12 education is an advantage.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market condition and sales opportunities.
• Oversee customer experience and branch staff.

Skills

Good communication skills in Bahasa Indonesia and English

Detail and customer service oriented

Knowledge in people management

Education

Bachelor’s Degree from any major

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)