Assistant Store Manager (Penempatan Jawa)

DUA PENDEKAR AYAM; Jawa Timur; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading fried chicken brand in Indonesia is seeking an experienced Assistant Store Manager. This full-time, field-based role involves overseeing daily operations, leading a strong team, and managing store performance. Ideal candidates will have at least 2 years in a similar role and the ability to thrive in a fast-paced environment. This position offers a path to rapid advancement to Store Manager.

Qualifications

• Minimum 2 years of experience as an Assistant Store Manager or Store Manager in a fast-food brand.
• Experience leading teams of 60+ crew members.
• Skills in managing operational costs and budgets.

Responsibilities

• Support the Store Manager in daily operations.
• Coach crew members and improve team performance.
• Ensure food quality and service standards.
• Help achieve daily sales targets.
• Take ownership of cost control and budgeting.
• Handle customer complaints and team issues.

Skills

Leadership

Team Management

Operational Cost Management

Problem Solving

Communication

Reliability

Education

Diploma (D3) or Bachelor Degree (S1)

Job description

Overview

Established in 2024 in Malang, Indonesia, PT Dua Pendekar Ayam is the powerhouse behind Dikichi — a bold new brand on a mission to serve high-quality, affordable fried chicken to the masses. Our ambition? To become Indonesia’s No. 1 fried chicken brand and take it to the world.

Our culture is anything but ordinary — it’s bold, fun, and impact-driven. We value speed, resilience, agility, collaboration, and extreme ownership. At PT Dua Pendekar Ayam, we’re building an environment where people don’t just work — they grow exponentially and thrive.

ABOUT THE ROLE:

We’re on the lookout for a bold, hands-on Assistant Store Manager who’s hungry to grow and ready to lead.

You’ll be developed intensively and fast-tracked to become a near-future Store Manager — someone who can lead a high-performance team, delight customers, and deliver day-to-day operational excellence.

This is a field-based, full-time role to be based across East and Central Java. You’ll work closely with our VP of Operations, Store Manager and our Crew Operations Team — playing a critical role in delivering the Dikichi experience that wins customers\' hearts (and cravings).

What You\'ll Do

• Oversee Daily Operations – Support the Store Manager in ensuring smooth store execution from open to close
• Build & Lead the Crew – Coach crew members, uplift team performance, and onboard new hires with clarity and energy
• Maintain Service Standards – Ensure food quality, hygiene, and service standards are consistently met
• Drive Performance – Help hit daily sales targets, manage shift plans, and control inventory efficiently
• Manage Operational Costs – Take ownership of cost control and budgeting
• Be a Problem Solver – Handle customer complaints, team issues, and daily challenges swiftly and calmly
• Fast-Track to Store Manager – Follow a structured development plan designed to help you grow into a full Store Manager role

You\'re a Great Fit If You:

• Hold a Diploma (D3) or Bachelor Degree (S1) from any major
• Have at least 2 years of experience as an Assistant Store Manager or Store Manager, preferably in a well-known fast-food brand
• Are experienced in leading teams of 60+ crew members in a very high-volume store
• Are skilled in managing store operational costs and budgets
• Thrive in team-based environments and are ready to work with a strong work ethic
• Are communicative, energetic, reliable, proactive, and possess strong leadership qualities
• Are willing to work in shifts
• Are ready to join immediately and open to placement across all regions in Java.

This is not just another assistant position. It’s a store leadership launchpad.

We’re investing in talents who want to grow fast and lead from the frontlines.

How many years\' experience do you have as an Assistant Store Manager?