Student jobs in United Kingdom

Do you love helping customers and enjoy a challenge? Do you pride yourself on your interpersonal skills? Are you passionate about customer service and believe that the key to success is in the way we treat people? Can you work well in a lively environment, but still deliver on service?

If so, a fantastic opportunity has come up within the Direct Health Retention Team to join our Private Medical Insurance, Customer Retention and Service Team, based in Eastleigh.

You will be required to work between the hours of Monday - Friday 08:30 - 18:00.

You will be responsible for delivering an outstanding service to existing customers, you will take ownership of cases, maximising full potential and ensuring that each customer's individual needs are met. You will join the team and help us to offer an excellent service to our customers through effective listening and questioning to identify customers needs and making recommendations. You will hold the required knowledge and confidence to successfully overcome customers objections or concerns to reach the desired outcome. You must have experience in Word and Excel.

• Excellent communication skills (influencing, rapport building, negotiation and empathy) both verbal and written which enable the individual to present a credible professional image.
• Excellent time management and prioritisation skills.
• Previous experience in sales is essential.
• Negotiation / influencing skills and a tenacity to pursue cases and challenging customers.
• Able to work on own initiative.

• Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Avivas.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carers leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

We're inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you dont, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.