Student Finance Advisor [Ref: BRTN8489]

Brighton MET; Brighton; On-site; GBP 25,000 - 26,000; Full time

Job summary

An educational institution in Brighton is seeking a Student Finance Advisor to assist students with financial support throughout their studies. The ideal candidate will assess applications for funding and manage high volumes of inquiries while maintaining accurate records in compliance with GDPR. Applicants should demonstrate strong customer service skills and an understanding of financial aid processes. This role offers competitive pay, a supportive work environment, and various employee benefits including a pension scheme and professional development opportunities.

Benefits

Local Government Pension Scheme

25 days annual leave plus bank holidays

Discount schemes on shopping and travel

Family-friendly policies

Professional development opportunities

Flexible working arrangements

Qualifications

• Experience in assessing financial applications and managing records.
• Ability to respond to high volumes of inquiries efficiently.
• Knowledge of GDPR and compliance standards.

Responsibilities

• Assess student applications for college bursaries and ensure eligibility.
• Manage communications regarding funding and student inquiries.
• Maintain accurate and confidential financial records.

Skills

Customer service skills

Understanding of financial aid

Communication skills

Organizational skills

Education

Relevant financial or educational qualifications

Job description

Brighton MET College, part of the Chichester College Group

Student Finance Advisor [Ref: BRTN8489]

£25,582 - £25,683 per annum

37 hours per week, 52 weeks per year

We have an exciting opportunity to join our team of Student Finance Advisors at our Central Brighton and East Brighton campuses.

We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We are offering an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team.

As a Student Financial Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities would be assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met. Allocating and advise students on the correct funding available to them to help cover their expenses throughout their course of study. Manage and respond promptly and professionally to a high volume of students and stakeholders email inquiries regarding funding and their applications. Maintain accurate and confidential records of student financial claims and transactions in line with GDPR and college policy.

As our Student Finance Advisor, you will provide outstanding customer service to applicants, schools, curriculum areas and work with colleagues across the Group to plan and implement processes to make sure the students can access, understand, and manage non-repayable financial support to aid their education.

Chichester College Group is committed to providing outstanding education and support to our diverse students. As a key member of the Student Finance Support team, you will play a crucial role in ensuring students have the financial resources and guidance they need to succeed and complete their studies.

Our Staff Benefits

• Local Government Pension Scheme - the Group contributes 20.4% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
• Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service).
• Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities.
• And much more — check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning.

Brighton MET has recently benefited from a 16-million-pound reinvestment, and we are proud to offer our school leavers, apprentices and adult learners cutting edge facilities in the heart of the City.

We actively encourage applications from those seeking part‑time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we’re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG.

The working pattern for this role will be discussed at interview.

Closing date: 26 January 2026

Interview date: 5 February 2026

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto‑populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto‑populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

Suitable candidates may be invited to interview prior to the closing date, and we reserve the right to close the vacancy early should sufficient applications be received.

For further information about applying for a role at Chichester College Group, please visit Information For Applicants.

Follow ‘Chichester College Group Careers’ on Facebook for updates on the latest career opportunities.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.