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Remote SIAM Service Architect (SC Cleared)
Zusammenfassung
A leading technology solutions provider is looking for a Service Architect to design and implement comprehensive service architecture within a fully remote environment. Candidates should have notable experience in SIAM and ITIL v4, with proven skills in governance and stakeholder management. The role includes driving service transition and continual improvement plans. Current SC Clearance is a requirement for this position that offers a competitive rate of £575 per day.
Qualifikationen
- Strong experience in multi-supplier environments.
- Current SC Clearance is mandatory.
Aufgaben
- Define and implement service architecture for integrated services.
- Establish ITIL-aligned processes.
- Design ticket flows for ITSM tools.
- Set up SLAs and reporting dashboards.
- Lead service transition activities.
- Conduct monthly service reviews and SLA reporting.
- Drive service improvement plans.
- Act as the central contact for service integration.
Kenntnisse
Tools
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