Software jobs in United Kingdom

Lewisham and Greenwich NHS Trust (LGT) are embarking on the biggest programme of digitally-enabled clinical and operational transformation we have ever undertaken. The Electronic Patient Record (EPR) Acceleration Programme is our exciting and challenging programme aimed at transforming the way we deliver health and care. The EPR Acceleration Programme will underpin everything we do for our patients and carers, colleagues, people and communities.

We will be joining our regional partner organisations, Guy's and St. Thomas' and King's College Hospitals, on their EPR platform to create a shared acute and community record across south-east London. This will enable joint working and improve patient and staff experience across the region.

Key to the success of the EPR implementation will be the configuration of the existing EPR to meet the needs of Lewisham and Greenwich. Our Application Managers will work collaboratively with analysts in the other two trusts to prepare for our EPR go‑live in 2027. They will ensure that the system configuration meets the needs of the Trust and support the testing of the solution for go‑live.

The Applications Manager role is a new position that will unify policies, procedures, practices and skilled teams initially across Lewisham and Greenwich, Guy's and St Thomas' and King's College Hospital NHS Trusts. They will lead configuration teams during the implementation phase of the solution at Lewisham and Greenwich, as a senior member of the Applications Team the post holder is responsible for maintaining the integrity and advancing the development of the Epic modules associated with the area of care delivery in which the post is based, as well as any other associated software applications. They will be responsible for providing overall management of large scale and complex change and improvement projects as part of this role.

• Managing, co-ordinating and leading the multi-disciplinary applications team whilst ensuring a consistent approach to the configuration of the Epic modules and other associated software applications
• Managing, co-ordinating and leading a team of Senior Analysts and Analysts
• Leading in the development of the required modules of Epic
• Analysing and suggesting ways to improve current workflows and working practices
• Working with the stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows
• Assisting with ongoing testing and upgrades of systems to ensure they are safe, usable, secure and robust, both following changes to configuration, as well as development of new releases of software
• Delivering complex software demonstrations
• Take responsibility for the Epic Modules within the area of care delivery for which the role is responsible
• Log issues as they arise and liaise with colleagues and the supplier to achieve resolution, and update the system accordingly
• Escalate unresolved issues from the whole team to the Head of Applications and the Director of Clinical Systems
• Responsible for team members, colleagues and Trust staff to provide information to configure the system in a timely fashion to enable deadlines to be met
• Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience
• Report the team's configuration progress regularly to the Director of Clinical Systems
• Work with the report writers in the other configuration teams and the Data & Analytics Team to ensure the application produces and maintains all reports required by the department
• Initiate regular communication with other configuration teams and relevant supplier staff
• Be responsible for Principal Trainers to ensure awareness of build development and changes
• Ensure Principal Trainers incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate
• Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines
• Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or IT colleagues to discuss workflows and/or areas of concern and/or take notes of any action points
• Initiate, arrange and chair application team meetings, with and without the supplier, to discuss progress, and/or areas of concern and/or take notes of any action points
• Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience
• Handle change management issues professionally and sometimes in hostile or antagonistic situations
• Demonstrate/present highly complex build work (Epic software) in an easy-to-understand format to individuals and/or large groups of IT and/or Trust staff, including at senior and director level
• Regularly undertake surveys, audits or research to support the monitoring and implementation of the designated application
• Ensure end-users are given the appropriate levels of access and security to the EHR system as defined by their job role
• Ensure lead analysts develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing & Release Manager's instructions
• Ensure testing and release management activity is completed, tracked and is consistent with published deadlines
• Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level
• Ensure compliance to change management processes and change control mechanisms
• Meet regularly with the Head of Applications and Director of Clinical Systems to report on progress; negotiate with, review and prioritise the scope of the applications/infrastructure in accordance with Trust plans
• Ensure that all generated documentation is fit for purpose, accepted and retained in line with Programme Management Office processes, including that of others from within the applications team
• Input data into spreadsheets, Word documents or PowerPoint presentations, ensuring accuracy and adhering to style guides/templates
• Act as an ambassador for the Trust's EPR products at all times
• Undertake additional, specific project work in support of the EPR product under the direction of the Director of Clinical Systems, Head of Applications
• Hold joint responsibility with the Applications Team for projects and developments to be on time and within budget

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the IC's in Bexley, Greenwich and Lewisham.