Customer Service Advisor – Fast-Paced Support

Copart UK Limited; Newbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive service provider in Newbury is seeking a Customer Service Advisor to join their team. In this role, you will respond to high volume calls, assist customers with sales and return queries, and perform administrative tasks. The position offers a balanced work-life schedule with 23 days of holiday, health benefits, and a pension scheme, ensuring both personal and professional development opportunities.

Benefits

23 days of holiday plus bank holidays

Paid volunteering day

Healthcare Cash Plan

Workplace pension scheme

Discounted share purchase

Cycle to Work Scheme

Life Assurance

Deals hub for exclusive discounts

Responsibilities

• Respond to high volume inbound and outbound calls while maintaining SLA.
• Assist members and traders with sales and return queries.
• Provide administrative duties for documentation and compliance.
• Work as part of a team in a fast-paced environment.

Skills

Excellent customer service

Great communication skills

Strong attention to detail

IT literate

Ability to multi-task

Teamwork

Job description

A leading automotive service provider in Newbury is seeking a Customer Service Advisor to join their team. In this role, you will respond to high volume calls, assist customers with sales and return queries, and perform administrative tasks. The position offers a balanced work-life schedule with 23 days of holiday, health benefits, and a pension scheme, ensuring both personal and professional development opportunities.