Outbound Customer Service Advisor

The Recruitment Lab; England; On-site; GBP 27,000; Full time

Job summary

A training provider in Brighton is looking for an Outbound Customer Service Advisor to build relationships with job centres and third-party organizations. This role involves showcasing training programmes and coordinating communication with potential learners. Ideal candidates will possess excellent communication skills, attention to detail, and experience with CRM systems. A salary of £26,500 per annum is offered for this position.

Responsibilities

• Build relationships with job centres and third-party organisations.
• Showcase up-and-coming training programmes.
• Coordinate would-be learners with the internal team.

Skills

Excellent written and verbal communication skills

Great attention to detail

Experience of operating CRM systems

Positive mindset

Job description

Overview

Outbound Customer Service Advisor

Our client is a long-established training provider based in the centre of Brighton. They provide vocational training and qualifications to the long term unemployed with a view of enhancing their employment opportunities. They currently seek a Customer Service Advisor to join the team.

Responsibilities

• Build relationships with job centres and third-party organisations.
• Showcase up-and-coming training programmes, advise on available spaces and outline next steps.
• Coordinate would-be learners with the internal team, feed back to third parties and stakeholders and document success.

Qualifications

• Excellent written and verbal communication skills.
• Great attention to detail.
• Experience of operating CRM systems.
• Positive mindset.

Benefits

A salary of £26,500 per annum is provided. For further information please apply below.