Customer Service Advisor - Fast-Paced Support & Benefits

Copart Uk; Wisbech; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading automotive services provider is looking for a Customer Service Advisor in Wisbech. You will be responsible for responding to high-volume calls and assisting customers with their queries. The role offers a great work-life balance, with no weekend work and several health and wellness benefits, including a healthcare cash plan and workplace pension scheme. Ideal candidates should have excellent customer service skills and be adaptable in a fast-paced environment.

Benefits

23 days of holiday plus bank holidays

Paid volunteer day

Healthcare Cash Plan

Workplace pension scheme

Employee stock purchase program

Cycle to Work Scheme

Life insurance

Exclusive discounts

Responsibilities

• Respond promptly to high volume inbound and outbound calls.
• Assist members and private traders with sales and return queries.
• Provide administrative duties associated with documentation and compliance.

Skills

Excellent customer service

Clear communication skills

Strong attention to detail

IT literate

Adaptable in a fast-paced environment

Teamwork ability

Job description

A leading automotive services provider is looking for a Customer Service Advisor in Wisbech. You will be responsible for responding to high-volume calls and assisting customers with their queries. The role offers a great work-life balance, with no weekend work and several health and wellness benefits, including a healthcare cash plan and workplace pension scheme. Ideal candidates should have excellent customer service skills and be adaptable in a fast-paced environment.