Retail Sales jobs in United Kingdom

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Sutton, United Kingdom

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dc2317544828

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12.08.2025

26.09.2025

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Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Cheam is looking for a dynamic, ambitious, and driven individual to grow and develop within a company revolutionizing retail!

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently returned to private ownership following Fortress Investment Group's acquisition. We have undergone a significant transformation, now experiencing record market share growth, with a new website, an improved product range, and six new stores, with plans for further expansion over the next five years. Our range includes over 1, different wines, spirits, and beers, both online and in-store. Our team of over 1, WSET-trained colleagues provides knowledgeable, passionate, and friendly customer service across all channels.

The Role

As a Sales Assistant/Driver, you will support your store team by driving sales and managing daily store operations. You will deliver exceptional customer service to optimize KPI performance and support the store’s delivery schedule by driving a company van when required.

Key Responsibilities

At Majestic Wine, our customers are at the heart of everything we do. You will act as an ambassador for your store, supporting the team to deliver an outstanding shopping experience.

We are looking for candidates who:

• Drive store performance by maximizing sales opportunities and supporting targets through KPI focus.
• Provide exceptional customer service to foster business growth through loyalty and repeat purchases.
• Offer a VIP concierge service, actively contacting customers with updates on products and tastings.
• Share your passion for products through in-depth knowledge of our range.
• Own your wine knowledge, supporting your WSET qualification and confidence in selling.
• Ensure the store’s physical appearance and maintenance are maintained both internally and externally.
• Participate in operational tasks such as delivering wine, merchandising, stock deliveries, and customer contact to drive sales.
• Identify opportunities for operational improvements and contribute ideas to your team.
• Remain compliant, safe, and legal by following policies, completing training, and operating as a key holder with store opening/closing responsibilities.

Knowledge & Skills Required

• Excellent time-management, delegation, and problem-solving skills.
• Ability to deliver exceptional customer experiences.
• Self-motivated, able to work independently and as part of a team.
• Positive attitude with problem-solving skills.
• Adaptability and resilience.
• Effective communication and time management.
• Wine knowledge is beneficial; passion to learn more is essential to pass level 2 WSET qualifications.
• A full UK/EU/EEA driving licence held for at least 12 months with no more than 6 penalty points.

What is in it for you:

• Up to 20% staff discount.
• Career development opportunities with in-house training schemes.
• Uniform provided.
• Access to Retail Trust benefits, including discounts, vouchers, and support services.

Job Specifics:

• Contract: Permanent.
• Must be able to work evenings and weekends.
• Driving is essential; candidates must hold a full UK manual driver’s license for at least 12 months.