Luxury Retail Sales Manager | Lead & Elevate Your Team

Reiss Limited; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury retail brand in the UK is seeking a Sales Manager to join their dynamic Retail team. This role involves supporting the management team by motivating staff, delivering exceptional customer service, and driving sales through effective leadership. Candidates should have supervisory experience and a strong background in customer-facing roles, ideally within premium environments. The position offers various employee benefits including a substantial discount, bonuses, and training programs.

Benefits

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Refer a friend bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development programs

Employee Assistance Programmes

Qualifications

• Previous experience of supervising a team.
• Strong background in a customer facing role ideally within a premium or luxury environment.
• Ability to guide and coach others.

Responsibilities

• Delivering a premium, genuine and tailored customer service experience.
• Inspiring and guiding your team with dedication and integrity.
• Monitoring team KPIs and leading by example.

Skills

Supervisory skills

Customer service

Communication skills

Organisational skills

Decision-making skills

Ability to work under pressure

Job description

A leading luxury retail brand in the UK is seeking a Sales Manager to join their dynamic Retail team. This role involves supporting the management team by motivating staff, delivering exceptional customer service, and driving sales through effective leadership. Candidates should have supervisory experience and a strong background in customer-facing roles, ideally within premium environments. The position offers various employee benefits including a substantial discount, bonuses, and training programs.