Retail Area Manager à United States

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Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

Competitive Salary plus 15% Bonus // Travel allowance // Medical cash back plan // Pension and more

Join ME London – Where Luxury Meets Innovation

We’re seeking a dynamic and driven Luxury Sales Manager to join our Sales team at ME London. In this role, you’ll be responsible for driving B2B business across MICE, Corporate, High-End Leisure, and Luxury segments. You will build and manage strong relationships with key partners and accounts, contributing to the hotel’s commercial success while embodying our bold and contemporary brand.

Responsibilities include:

• Implement strategic sales plans aligned with the hotel’s Business Plan
• Manage and expand luxury and high-end accounts across various segments
• Collaborate with Reservations & Events teams to secure bookings
• Represent ME London at industry events, trade shows, and fam trips
• Work with global travel networks (Virtuoso, Amex, Signature, etc.)
• Assist in pre-opening activities and commercial plans as needed
• Utilize digital tools (Salesforce, Opera Cloud, MeliaPro TravelLabs) for efficiency

Key Skills & Abilities:

• Strategic thinking using financial and statistical data
• Effective delegation and team engagement
• Clear, assertive communication to build client relationships
• Support the Sales Director in department management
• Maintain a positive, motivating attitude

Core Competencies:

• Openness to Change: Adapt quickly and collaborate across functions
• Achievement Orientation: Exceed targets and improve performance
• Initiative: Proactively identify opportunities and challenges
• Customer Orientation: Understand and exceed client needs
• Influence: Persuade and inspire support
• Teamwork: Collaborate to achieve goals

Qualifications:

• Minimum 2 years’ experience in a similar luxury hospitality role
• Strong B2B sales background in MICE, Corporate, and Leisure markets
• Fluent in English; Spanish is a plus
• Excellent communication, negotiation, and relationship skills
• Proficient with Salesforce, Opera Cloud, and MS Office
• Willing to travel and work across London properties as needed

Why Join Us?

At ME London, we value innovation, bold thinking, and thrive in a fast-paced, stylish environment. Join a collaborative team with opportunities for growth within Melia Hotels International.

Benefits:

• 29 days’ holiday including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus: £500 (after 6 months’ probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts in Melia Hotels worldwide
• Online learning platform for personal development
• Career progression opportunities across 350+ hotels worldwide
• High street discounts via Perks at Work

The candidate must have eligibility to work in the UK. We are an equal opportunity employer valuing diversity and inclusion.

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