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Concord Hospitality Enterprises
Operations Director
Job summary
A leading hospitality group located in London seeks an ambitious Operations Director to enhance guest experiences and drive operational efficiency across multiple venues. The role includes overseeing process management, revenue growth, and creative marketing initiatives. Ideal candidates should be detail-oriented, organized, and proactive in solving problems. Join Aqua's vibrant team and contribute to unforgettable dining experiences.
Benefits
Qualifications
- Detail-driven and highly organized with a focus on operational efficiency.
- Ability to identify and solve issues proactively.
- Experience in managing staff rotas and scheduling.
Responsibilities
- Support growth by managing processes and compliance.
- Drive revenue through promotions and collaborations.
- Enhance guest experiences to increase repeat visits.
Skills
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Join one of the world's leading and award-winning hospitality groups with outlets featured in the Michelin Guide. The group currently has restaurants London, Paris, Hong Kong, New York City, Miami and Dubai. We currently have 27 venues globally, 7 of which are in London, with 3 more exciting openings to come in London within the next 5 months.
Despite the challenging conditions in the UK hospitality industry, we remain in a strong position to grow. We are looking for at least 2 talented ambitious Operations Directors who can support us with the growth.
The group's philosophy has always focused on world class leading edge lifestyle dining where we insist on using the freshest seasonal sustainable produce. Award winning designs and music are integral parts of our brands, as our venues showcase jaw-dropping interiors, award-winning cooking with strong attention to every detail.
Does this sound like the next step for you?
Whether your talent lies within being detail-driven, operationally efficient and highly organized or you are someone who sees the bigger picture and understands why something is working - or not, or you have the affinity for both, we would love to hear from you!
Both roles report directly to our COO and play a vital part in elevating our venues and delivering unforgettable guest experiences and revenue. This role is based in London, UK.
We are looking for talented ambitious and creative individuals who are particularly interested in:
- Process management and compliance
- Operational reports
- Maintenance coordination
- Staff rotas & scheduling
- Food cost management and systems efficiency
- Operational support to the venues
or in:
- Increasing revenue and covers across venues through promotions, events, sponsorships
- Attracting more events sales in collaboration with our strong Events team
- Identifying and solving problems before they become issues
- Flair for creative Marketing & PR initiatives
- Passionate about improving guest experience to increase repeat guest rate
If you possess any of the above we would definitely like to speak with you.
Our Head Office is in Borough (5 min walk from Borough market), however these positions will be between Azzurra (Chelsea), Aqua Kyoto and Nueva (Regent's street), Dim Sum Library (Covent Garden), Shiro (Broadgate circle), Aqua Shard and Hutong (in The Shard).
- Dine with us: Enjoy discounts at all Aqua venues
- Celebrate YOU: Take your birthday off and earn additional long service leave
- Grow with us: Ongoing training and development to support both your professional and personal development
- Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
- Work out: Discounted gym membership
Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.
Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
Apply today as an Operations Director and be part of Aqua's global culinary adventure!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.