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Senior Housing Benefits Officer (Appeals)
Résumé du poste
A local government agency in North West London seeks an experienced Senior Housing Benefits Officer (Appeals) to manage appeal cases, focusing solely on appeals. This temporary position offers a pay of up to £30.03 per hour via an umbrella company and is primarily home-based with occasional meetings in Harrow. Applicants should have at least 3 years of experience in housing benefit appeals and knowledge of relevant legislation. Excellent communication and problem-solving skills are essential for this role.
Qualifications
- Minimum 3 years' experience in Housing Benefit appeals.
- Strong knowledge of relevant legislation and financial assessment systems.
- Ability to work independently and under pressure.
Responsabilités
- Manage appeal cases and prepare submissions.
- Respond to appeals queries and escalations.
- Deputise for the Team Leader and provide guidance to officers.
- Ensure compliance with housing benefit regulations.
Connaissances
Outils
Butler Rose is working with a local government in North West London in their search for an experienced Senior Housing Benefits Officer (Appeals) to focus exclusively on appeals. This is a temporary role up until 31st May 2026, paying up to £30.03 per hour via an umbrella company. This hybrid role is primarily home‑based with occasional office meetings in Harrow, and requires travel to tribunal hearings (several per month). Candidates should ideally live near Harrow, Watford, or London.
- Manage appeal cases, prepare submissions, and attend tribunal hearings
- Respond to appeals queries and escalations
- Deputise for the Team Leader and provide guidance to officers
- Ensure compliance with housing benefit, council tax, and social care regulations
- Minimum 3 years' experience in Housing Benefit appeals
- Strong knowledge of relevant legislation and financial assessment systems (e.g., Northgate, Civica)
- Excellent communication, relationship management, and problem‑solving skills
- Ability to work independently and under pressure
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.