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We are looking for a motivated and compassionate Health Care Assistant to join the team at Sele Medical Practice. Working under the supervision of our nursing team, you will provide high quality, patient centred care to support the delivery of clinical services across the practice. The role includes undertaking a range of clinical observations and procedures, supporting long term condition management, health promotion, and contributing to the smooth and efficient running of patient clinics. You will play a key part in ensuring patients receive safe, effective and respectful care, while maintaining accurate clinical records and upholding practice policies. This is an ideal opportunity for someone who is caring, organised, and keen to develop their skills within a supportive primary care environment.

The Healthcare Assistant works under indirect supervision and is accountable to the partners in undertaking delegated clinical tasks. The role includes taking patients blood, blood pressure, pulse rate and rhythm, temperature, height and weight.

HCA clinics are primarily made up of blood pressure checks and blood tests requested by the GPs, as well as routine monitoring for ongoing care. There will be opportunities to train in additional skills to meet the needs of the practice, including administering vitamin B12 injections and supporting the management of chronic conditions, such as diabetic checks. There will also be the opportunity to assist in vasectomy and minor surgery clinics.

The Sele Medical Practice is based in the purpose built Hexham Primary Care Centre, in Hexham, Northumberland. We have a team of 6 GPs, 2 nurses, administrative and reception staff. The practice provides care for just less than 6000 patients in the Hexham area.

HEALTH CARE ASSISTANT - JOB DESCRIPTION

JOB TITLE: Health Care Assistant (HCA)

ACCOUNTABLE TO:

Clinically - Practice Nurses/Partners

Administratively Practice Manager

JOB PURPOSE:To be part of the general practice team providing high quality and forward thinking care to meet the holistic needs of our population

To work to agreed standards and protocols

1. To work as a member of the primary healthcare team
2. To support qualified staff in the management and execution of clinical practice, and work autonomously within clinical guidelines and protocols where necessary
3. To promote equality of care and non-discriminatory practice, acknowledging a patient's personal beliefs and identity
4. To ensure accurate input and retrieval of computerised information for monitoring and auditing processes using EMIS web.

1. Clinical Nursing Practice

   The Healthcare Assistant works under indirect supervision and is accountable to the partners in undertaking delegated work. However, this is guided by standard operating procedures and requires the individual to use a degree of initiative. The HCA also provides support for other members of the healthcare team and contributes towards the coordination of team activities.

   Undertakes agreed procedures which include but are not exhaustive;

   • Blood pressure, pulse rate and rhythm, temperature, height and weight - body mass index, venepuncture.
   • Participates in programmes for the management of long term conditions, e.g. diabetes, coronary heart disease, etc.
   • Assists patients and where appropriate encourages self care and self management of self limiting conditions through health promotion
   • Refers to other healthcare professionals where appropriate.
   • Works within all relevant practice policies and procedural guidelines e.g. infection control, health and safety, chaperoning etc.
   • Participates in any other new developments, and undertakes any training relevant to new developments as appropriate.
   • The HCA must work within the limits of their competence and seek guidance when encountering unfamiliar situations.
2. Health Promotion

   Encourages and supports individuals, families and groups to address issues which affect their health and social well being.

   Represents the interests of individuals and families when they are not able to do so themselves.

   Helps to develop and maintain health promotion displays in waiting areas.

3. Manage and Lead

   Contributes to the development, monitoring and evaluation of care delivery by the healthcare team.

   Works collaboratively as a team member to achieve team objectives and shared aspirations.

   Participates in clinical supervision for own development.

   Actively participates in practice meetings where appropriate.

   Develops own knowledge and practice to meet objectives/service developments.

4. Influence and Develop Policy

   Contribute to practice policy development as required.

5. Manage and Use Information

   Makes effective use of IT systems by ensuring consistent and accurate entering of data.

   Contributes to an effective system of call and recall of patients.

   Ensures accurate retrieval of information for monitoring and auditing processes.

   Makes recommendations to raise standards of practice where necessary.

   Ensures patient confidentiality in relation to patient details and diagnosis at all times in accordance with Data Protection Act and Caldicott principles.

   Check reminders, recalls and QoF alerts.

   Use of digital communication tools (e.g., AccuRx, online triage systems) in line with practice protocols.

6. Personal & Professional Development

   To undertake continuous personal development with support and guidance from senior staff.

   To participate in training and keep a record of mandatory and other training and development activities.

   Participate in any training and development relevant to new service developments as and when appropriate.

   To incorporate up-to-date techniques and developments into day-to-day practice as agreed with the relevant Clinical Leads.

7. Research & Development

   Contributes to practice audit/research activity as required.

8. Working Conditions

   Frequent exposure to bodily fluids e.g. blood and urine.

   Potential exposure to aggressive behaviour.

   Frequent use of computer screens.

ADDITIONAL INFORMATION

Health and Safety at Work Act The post holder is required to take responsible care for the health and safety of him/herself and other persons who may be affected by his/her acts or omissions at work. The post holder is also required to co‑operate with Sele Medical Practice to ensure that statutory and departmental safety regulations are adhered to.

Confidentiality The post holder has a responsibility to comply with the Data Protection Act 2018 and UK GDPR, and Caldicott Principles.

Sele Medical Practice welcomes all persons without regard to age, ethnic or national origin, gender or sexual orientation, religion, lifestyle, presenting illness, marital or parental status or disability. We aim to provide a non‑judgemental service at all times.

Other duties The post holder will be required to undertake any other duties according to the needs of the Practice. This job description is not intended to be an exhaustive list of activities, but rather an outline of the main areas of responsibility. Any reasonable changes will be discussed and agreed with the post holder before any variations to the job description are made.

This post is subject to DBS (Disclosure and Barring Service) clearance and statutory training.

• Qualification in Health and Social Care or equivalent relevant experience
• GCSEs in English and Maths
• Qualified in Phlebotomy
• Qualified to NVQ level 3 Health and Social Care

• Understanding of confidentiality
• Experience of caring in a health care setting (1 year)
• Experience working in Primary Care

• Basic IT skills
• Ability to work effectively under direct supervision, as part of the multi-disciplinary team
• Ability to communicate with members of the public and health care providers
• Ability to meet basic care needs of patients, washing, dressing and assistance with feeding etc
• Competent in physical skills e.g. diabetic foot checks, administering B12 injections

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.