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Part Time Fragrance & Beauty Sales Consultant - John Lewis Trafford Centre

Apply locations Manchester | Time type: Part time | Posted 2 Days Ago | Job requisition id: JOBREQ00102634

Role: Fragrance & Beauty Sales Consultant

Location: John Lewis Trafford Centre

Contract: Permanent, 28 hours/week, any 4 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

“In order to be irreplaceable, one must always be different” — Gabrielle Chanel. At CHANEL, we identify what is unique in each person and support their journey with the brand.

Our mission at CHANEL Beauty is to highlight individual uniqueness and empower clients to express themselves through exceptional fragrances, makeup, and skincare.

As a Fragrance & Beauty Sales Consultant, you will embody our values and serve as a key ambassador for CHANEL, playing a vital role in our mission.

• Demonstrate passion and knowledge in Fragrance, Makeup, and Skincare
• Create personalized, authentic experiences for clients
• Ensure exceptional client service following CHANEL’s standards
• Build lasting relationships to enhance client loyalty
• Contribute to sales through product knowledge, clienteling, and cross-category selling
• Maintain an omni-channel approach for seamless in-store and online experiences
• Collaborate within a diverse team to meet collective goals

• Proven experience in a client-facing role with a service-oriented approach
• Confidence in applying product expertise to meet client needs
• Knowledge of Fragrance & Beauty products
• Active listening and empathy skills
• Enthusiasm for Fragrance & Beauty products and services
• Problem-solving skills and positive attitude

• Creating meaningful client experiences
• Achieving targets and KPIs
• Staying updated on beauty trends and continuous learning
• Working collaboratively in a fast-paced environment

• Wellbeing support: Medical insurance, online GP, Cycle Scheme
• Financial perks: Pension, life assurance, retail discounts
• Mental health support: Employee assistance programs
• Lifestyle perks: Attraction discounts, employee sales
• Recognition programs: Service awards and milestones

*Benefits are subject to eligibility and may change over time.

At CHANEL, we value diversity and inclusion and encourage applications from all backgrounds. Join us to grow your career within a luxury house of creation and innovation.