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IT Support Consultant

IT Support Consultant
Wealth Enhancement Group
Stoke-on-Trent
À distance
GBP 30 000 - 45 000
Poste urgent
Aujourd’hui
Je veux recevoir les dernières offres d’emploi à York

Market Research Interviewer - Part Time - London SE

Market Research Interviewer - Part Time - London SE
National Centre for Social Research
Londres
À distance
GBP 80 000 - 100 000
Poste urgent
Aujourd’hui

Sales Executive in Manchester)

Sales Executive in Manchester)
Wallace Hind Selection
Manchester
À distance
GBP 40 000 - 45 000
Poste urgent
Aujourd’hui

Senior Backend Engineer (Web3)

Senior Backend Engineer (Web3)
Saga.xyz
Grande-Bretagne
À distance
GBP 60 000 - 85 000
Poste urgent
Aujourd’hui

Claims Handler (Fully Home

Claims Handler (Fully Home
Aston Charles
Milton Keynes
À distance
GBP 28 000 - 30 000
Poste urgent
Aujourd’hui
Découvrez plus d’offres que n’importe où ailleurs.
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German Speaking Payroll Specialist in Darlington)

German Speaking Payroll Specialist in Darlington)
New Appointments Group
Darlington
À distance
GBP 35 000 - 48 000
Poste urgent
Aujourd’hui

Building Control Surveyor

Building Control Surveyor
Flux Consulting
Gateshead
À distance
GBP 56 000 - 67 000
Poste urgent
Aujourd’hui

Junior Field Service Engineer

Junior Field Service Engineer
Rise Technical Recruitment Limited
City of Edinburgh
À distance
GBP 32 000 - 35 000
Poste urgent
Aujourd’hui
HeadhuntersEntrez en contact avec des chasseurs de têtes pour postuler à des offres similaires

Education Paralegal

Education Paralegal
Sellick Partnership Limited - Public Sector
England
À distance
GBP 40 000 - 60 000
Poste urgent
Aujourd’hui

Claims Handler (Fully Home

Claims Handler (Fully Home
Aston Charles
Colchester
À distance
GBP 28 000 - 30 000
Poste urgent
Aujourd’hui

IT Vice President – Integrated Data Products

IT Vice President – Integrated Data Products
Starr Underwriting
Londres
À distance
GBP 120 000 - 170 000
Poste urgent
Aujourd’hui

Freelance Nurse - Peterborough

Freelance Nurse - Peterborough
National Centre for Social Research
Londres
À distance
< GBP 35 000
Poste urgent
Aujourd’hui

Account Manager

Account Manager
Essity
Bath
À distance
GBP 40 000 - 60 000
Poste urgent
Aujourd’hui

Soninke to English Remote Telephone Video Interpreter Required

Soninke to English Remote Telephone Video Interpreter Required
Recruitment Empire
Grande-Bretagne
À distance
GBP 60 000 - 80 000
Poste urgent
Aujourd’hui

SK Financial Controller

SK Financial Controller
Michael Page
England
À distance
GBP 67 000 - 83 000
Poste urgent
Aujourd’hui

Treasury Manager, Global Liquidity and Reporting

Treasury Manager, Global Liquidity and Reporting
PerkinElmer
High Wycombe
À distance
GBP 55 000 - 70 000
Poste urgent
Aujourd’hui

P6 Project Controls Trainer

P6 Project Controls Trainer
Technology Resourcing
Sheffield
À distance
GBP 40 000 - 60 000
Poste urgent
Aujourd’hui

Construction Project Manager

Construction Project Manager
Lord Search & Selection
Grande-Bretagne
À distance
GBP 40 000 - 70 000
Poste urgent
Aujourd’hui

Remote Blockchain Developer (remote) - Quant Capital

Remote Blockchain Developer (remote) - Quant Capital
Blockchain Works
Londres
À distance
GBP 130 000
Poste urgent
Aujourd’hui

Head of Services- North of England

Head of Services- North of England
Ashdown Group
Manchester
À distance
GBP 59 000 - 70 000
Poste urgent
Aujourd’hui

Barista

Barista
Chartwells Independent
Grande-Bretagne
À distance
GBP 13 000 - 17 000
Poste urgent
Aujourd’hui

Elearning Developer

Elearning Developer
Datacareers
Birmingham
À distance
GBP 80 000 - 100 000
Poste urgent
Aujourd’hui

Learning Designer and Tableau and Power BI SME. Job in Manchester Education & Training Jobs

Learning Designer and Tableau and Power BI SME. Job in Manchester Education & Training Jobs
Instinct Resourcing
Manchester
À distance
GBP 40 000 - 60 000
Poste urgent
Aujourd’hui

Underwriter

Underwriter
Kensington Mortgages
Maidenhead
À distance
GBP 35 000 - 55 000
Poste urgent
Aujourd’hui

Finance Business Partner

Finance Business Partner
DXC Technology
Grande-Bretagne
À distance
GBP 55 000 - 85 000
Poste urgent
Aujourd’hui

IT Support Consultant

Faites partie des premiers candidats.
Wealth Enhancement Group
Stoke-on-Trent
À distance
GBP 30 000 - 45 000
Faites partie des premiers candidats.
Aujourd’hui
Description du poste

IT Support Consultant | Customer Support Service | UK | Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a UK based IT Support Consultant to join our Customer Support Service team, so that we can efficiently resolve application issues for our valued customers. The Support Consultant will serve as a primary point of contact for customers, diagnosing and resolving application challenges to maintain high levels of customer satisfaction and support the seamless operation of RLDatix solutions.


How you’ll spend your time

  • Provide initial support to customers and manage incoming tickets via the Customer Portal to ensure prompt assistance.

  • Log and manage all incidents within our Service Management Tool to maintain clear records and track progress.

  • Offer timely updates to customers regarding their cases to keep them informed and engaged.

  • Manage your own case queue in line with team procedures to ensure efficient resolution of issues.

  • Escalate high-priority issues to the Support Team Manager to facilitate swift resolution for critical problems.

  • Collaborate with Professional Services, Product, and Engineering teams to effectively triage and resolve complex product issues.

  • Perform technical tasks in Cloud-hosted customer environments (e.g., IIS administration, server management, system log analysis) to support the underlying infrastructure of our solutions.

  • Utilize in-house and external product knowledge to independently resolve incidents.

  • Install, configure, and troubleshoot a variety of products to address diverse technical challenges.


What kind of things we’re most interested in you having

  • Proven experience in delivering application/software support to external customers.

  • Strong knowledge and experience with Microsoft SQL Server 2008+ (administration, developer, or mixed perspective).

  • Demonstrated ability to understand problems and develop effective solutions.

  • Technical understanding of web-based software solutions, standard database methodologies, interfaces, and internet hosting.

  • Familiarity with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

  • A sincere interest in providing outstanding customer service and solving customer business needs.

  • A knack for working both independently and collaboratively within a fast-paced environment.

  • Excellent communication skills, both oral and written, for effective interaction with colleagues and customers.


By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, retirement plan, paid time off, and paid holidays.

RLDatix is an equal opportunity employer and is committed to ensuring a fair and consistent recruitment process in accordance with UK law, including the Equality Act 2010. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

All offers of employment are subject to the successful completion of background checks. Any personal data provided in your application will be processed in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By submitting your application, you consent to the processing of your personal data for recruitment purposes.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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