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Live Chat Support Agent - Part time
VITA CV
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Live Chat Support Agent - Part time
Resumo da oferta
A customer support solutions provider is hiring a Live Chat Support Agent to manage online customer queries for a UK client. The position is fully remote, requiring excellent written English and a customer-friendly attitude. Candidates will respond to inquiries in real-time, ensuring customer satisfaction while adhering to guidelines. Ideal for individuals who prefer chat-only support without the need for phone calls. Flexible shifts are available.
Qualificações
- Excellent written communication skills are essential.
- Fast typing speed with great attention to detail is required.
- A multitasking capability to handle multiple chat windows at once.
Responsabilidades
- Respond to incoming chat queries in real-time.
- Provide friendly and accurate support to customers.
- Follow scripts and guidelines, manage escalation of issues.
Conhecimentos
Vita CV is hiring a Live Chat Support Agent to help a UK client manage online customer queries and support requests. This role is fully remote with flexible shift options.
This role involves responding to customer inquiries through live chat, providing support, and ensuring customer satisfaction.
- Respond to incoming chat queries in real-time
- Provide friendly, accurate support to customers
- Follow scripts, guidelines, and knowledgebase articles
- Escalate technical issues when needed
- Maintain service-level response times
- Excellent written English
- Fast typing and strong attention to detail
- Customer-friendly attitude
- Ability to multitask across multiple chat windows
- Perfect for candidates who prefer chat-only support - no phone calls
Apply today!
Vita CV is committed to diversity and inclusivity in the workplace.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.