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Senior Remote Diagnostic Support Technician
Job summary
A leading automotive diagnostics specialist in the United Kingdom is looking for an experienced diagnostics professional for a telephone-based technical support role. The position requires 5+ years in the automotive industry, ideally as a Master Technician or similar role, with a strong focus on diagnosing complex vehicle faults. The role offers a variety of benefits including generous holiday, gym access, and career progression within a growing team.
Benefits
Qualifications
- 5+ years in the automotive industry, ideally as a Master Technician or Technical Support Specialist.
- Excellent understanding of modern vehicle electronics and ECU systems.
- Strong analytical and customer-focused communication skills.
Responsibilities
- Provide remote technical support to trade garages and workshop technicians.
- Diagnose vehicle faults using structured questioning and technical reasoning.
- Collaborate with internal teams to resolve customer issues efficiently.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.