Jobs in Manchester, United Kingdom

Support Worker / Independent Advocate

This role empowers vulnerable adults to understand their rights, explore options, and make informed decisions about their health and social care.

• Working Hours: 37 hours, Monday to Friday 9am – 5pm
• Location: Home based with travel in and around the Banes area. Applicants must live within the area, have a full driver’s licence and access to their own transport.
• Salary: Starting £24,242.40 per annum
• Job Type: Permanent

• Deliver independent advocacy to individuals facing health and social care challenges.
• Help clients navigate complex health and social care systems and make informed choices.
• Present persuasive verbal and written representations to professionals and agencies.
• Work with statutory and voluntary organisations to resolve issues and support client outcomes.
• Record casework and data within agreed timescales using client management systems.
• Prioritise and organise workload effectively while meeting deadlines.
• Raise awareness of advocacy rights and responsibilities within the community.
• Handle sensitive and personal information with discretion and professionalism.

• Excellent communication skills: Build trust, listen actively, and advocate clearly on behalf of clients.
• Strong IT proficiency: Confident using Microsoft Outlook, Word, and Excel, with the ability to learn new databases.
• Attention to detail: Ensure records and reports are accurate, timely, and compliant with organisational standards.
• Time management: Able to work independently and meet deadlines in a remote working environment.

• Previous advocacy or support experience within a health and social care setting.
• Knowledge of safeguarding and issues affecting vulnerable adults.
• Familiarity with public and voluntary sector organisations in the Banes area.

• 25 days annual leave plus Bank Holidays (rising to 30 days after 5 years’ service).
• Option to buy or sell up to 5 days’ leave.
• Birthday off after one year’s service.
• Discretionary Christmas shutdown (up to 4 additional days).
• 1 community leave day per annum.
• Cash wellbeing healthcare plan (optical, dental, therapy and more).
• Auto enrolment pension plan.
• Death in service cover.

Closing Date: 9AM, Wednesday 5th November 2025 (We reserve the right to close this vacancy early).

An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

Successful applicants will need to obtain business insurance for their own vehicle.

We are an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Committed to equality, diversity, and inclusion. The organisation encourages applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in the workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.