Jobs in Edinburgh, Germany

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Opportunity for career growth and advancement within a leading BPO company
• Participation in daily, weekly, and monthly contests with cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Paid time off and paid holidays to support work-life balance
• Fun, engaging work environment with a focus on team collaboration
• Paid training to develop new skills while earning a paycheck

• Handle inbound and outbound customer contacts in a courteous and professional manner
• Utilize training and knowledge to accurately answer customer questions and sell products and services
• Listen to customer needs and resolve issues effectively
• Document and process customer orders accurately in the appropriate systems
• Attend training sessions and meetings to stay updated on program knowledge and policies

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

• One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
• State or Federal work experience

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We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.