Jobs in Cardiff, United States

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the Role

We’re looking for a Senior Backend Engineer to join our Voice of Customer unit. In this role, you’ll help build and evolve the Surveys, Interviews, and User Tests, a set of tools that enable our customers to collect rich, qualitative feedback from millions of users. These features are deeply integrated with the rest of our platform, helping customers make smarter decisions by connecting the voice of users with behavioral data.

You’ll primarily work on Python microservices owned by our team, occasionally contributing to services written in Node/TypeScript or the React-based frontend.

Our stack includes PostgreSQL, OpenSearch, Redis, runs on AWS with Kubernetes, uses third party integrations with Twilio and Daily.co, includes solutions built on top of LLMs, and follows best practices in observability, testing, and performance.

This role is ideal for a senior engineer who enjoys solving complex backend problems in a product-focused environment, or for a strong mid-level engineer ready to grow into a senior role.

You can be based remotely in France, Italy or Spain, or hybrid from our Paris, Milan or Barcelona offices.

• Build and evolve the backend services behind our Voice of Customer products (Surveys, Interviews, User Tests)
• Write clean, maintainable, and well-tested code primarily in Python
• Contribute to architectural decisions to improve scalability, performance, and reliability
• Collaborate closely with product, design, and engineering peers to deliver impactful features
• Optionally contribute to services in Node/TypeScript and to the React frontend
• Take active part in product discussions, helping us shape our product strategy
• Take ownership of significant projects or components, breaking them into iterative deliverables
• Help define and improve best practices around testing, observability, and maintainability
• Support continuous improvement of our engineering culture and team dynamics

• 5+ years of professional experience with Python
• Strong foundations in SQL; familiarity with PostgreSQL is a plus
• Exposure to or willingness to learn Node.js / TypeScript
• Experience with Kubernetes, AWS, OpenSearch is a strong advantage
• You value code quality, clarity, and performanceYou think in terms of user impact and business value, not just technical goals
• You are proactive, autonomous, and comfortable owning features end-to-end
• You communicate clearly with both technical and non-technical stakeholders
• You’re a team player who enjoys collaborating and sharing feedback, putting ego aside

If the above sounds like a great fit, come join us at Contentsquare and be part of this amazing journey. You’ll be joining a distributed team working across multiple countries in a fully remote setup. We collaborate closely across time zones, using asynchronous communication and regular check-ins to stay aligned. This setup offers a high degree of autonomy and flexibility, while still fostering strong team connections. We're looking for someone who thrives in a remote environment, communicates proactively, and enjoys working with colleagues from diverse cultural and technical backgrounds.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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