Jobs in Belfast, United Kingdom

Location: Remote

Contract: Full-Time | Permanent

Salary: Competitive

Start Date: ASAP

As a Work-Based Coach, you will play a vital role in shaping the careers of apprentices enrolled on:

Level 3 Information Communications Technician (ICT)

Level 4 Network Engineer

You will support learners through coaching, mentoring, progress reviews, and industry-informed guidance — helping them translate theory into workplace performance.

• Provide 1:1 and group coaching aligned to apprenticeship standards and workplace roles
• Guide apprentices through their learning journey — from onboarding to End Point Assessment (EPA)
• Offer contextualised support to apply learning in real-world scenarios
• Track and report on learner progress and skills development
• Collaborate with employers and delivery teams to ensure impactful outcomes
• Deliver coaching via remote or occasional in-person visits (region-dependent)

Essential:

• Proven industry experience in IT support, networking, or infrastructure (e.g. 1st/2nd/3rd line, network admin/engineer, cybersecurity, service desk)
• Knowledge of technical concepts including hardware, networking, security, cloud services, or troubleshooting
• Experience or strong awareness of AI tools, automation, and agent-based systems in the workplace
• Passion for developing others, with excellent coaching and communication skills
• Strong organisational and documentation skills

• Experience in apprenticeships, coaching, or mentoring
• Experience with TP-Link Network equipment
• Knowledge of apprenticeship standards and the EPA process
• Relevant assessor or teaching qualifications (e.g. A1, CAVA, PTLLS, etc.)
• Experience of IT project management

• Work with a mission-led, forward-thinking team that values impact over process
• Flexible working – 100% remote.
• Ongoing CPD and career development opportunities
• Help shape a diverse, future-ready digital workforce
• Competitive salary with growth potential.

If you’re passionate about technology, thrive on helping others grow, and want to play a hands-on role in shaping the digital future, we want to hear from you.

Apply today with your CV and a short cover note telling us why you're a great fit.

Join us and make your mark where it matters most — in the careers of tomorrow’s tech leaders.

Disability Confident: Primary Goal is committed to being a Disability Confident Employer, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment team.

Note: All successful applicants will be subject to an Enhanced DBS check and relevant suitability checks prior to being appointed in line with our Safer Recruitment & Selection policy.