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Customer Service Manager — Lead Store Teams to Excellence
Resumo da oferta
A leading UK supermarket is seeking a Customer Service Manager to enhance customer satisfaction. You will lead a team to ensure exceptional service and drive performance in a fast-paced environment. Candidates with experience in managing teams and a passion for customer service are encouraged to apply. The role offers competitive salary and an attractive benefits package including bonus, private healthcare, and family-friendly policies.
Serviços
Qualificações
- Experience managing a team in a retail or service environment.
- Ability to build relationships with stakeholders.
- Great communicator who shares knowledge effectively.
Responsabilidades
- Lead and empower team to deliver outstanding service.
- Manage scheduling and performance within departments.
- Ensure market leading availability across the store.
- Deliver training and develop talent.
- Plan resources thoroughly.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.