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Job Role: Senior Cyber Security Analyst (UK)

Location: UK

Reporting to: UK SOC Team Lead

As a Senior Cyber Security Analyst in our UK Security Operations Centre (SOC), you will be an instrumental team member in the delivery of a number of Air IT’s managed cyber security services.

• Collaborate with multiple vendors and work with a variety of tools and systems to investigate alerts and respond to breaches, safeguarding our customers’ IT infrastructures and organisational data from cyber threats.
• Part of a supportive team, working alongside other professionals who are passionate about cyber security and continuous learning, contributing towards the development of current operations and shaping new innovative service offerings.
• Security Alerts Triage and Investigation: Triage and investigate alerts from security systems such as SIEM and EDR, so that cyber threats are accurately and timely identified and responded.
• Incident Handling: Collaborate with internal and external teams and stakeholders to contain threats efficiently in a cyber incident and offer support to the wider remediation efforts so that impact to customers’ business operations is kept to a minimum.
• Escalation Handling: Handle escalations where more complex or in-depth investigations are required; take part in incident response to more critical and urgent incidents.
• Customer Onboarding and System Configuration: Carry out necessary installations and configurations to onboard new customers to receive managed security services; test and tune security systems to verify their effectiveness and minimise false positives.
• Process and Documentation: Follow established internal processes and keep accurate records of all work across internal platforms and systems; improve processes and workflows by updating existing documentation and creating new playbooks.
• Client Communication: Communicate clearly and timely with customers and stakeholders regarding service requests, cyber threats and incidents, using a variety of methods.
• Continuous Learning and Knowledge Sharing: Stay up to date with latest cyber threats and security best practices; support customers and colleagues with expertise, offering guidance and solutions where needed.

• Minimum of 3 years’ experience as a Security Operations Centre (SOC) Analyst or similar.
• A keen interest in cyber security, with evidence or examples of your passion and commitment.
• Knowledge or hands‑on experience with common IT systems or cloud services such as Windows, Linux OS, Active Directory, etc.
• Familiarity with networking and virtualisation concepts.
• Working knowledge of network devices like firewalls and switches, particularly with security‑related configurations such as authentication and logging.
• Strong logical and methodical approach, especially under pressure.
• Excellent verbal and written communication skills, able to explain technical concepts to both technical and non‑technical audiences.
• Literacy and numeracy skills (e.g., GCSE Maths and English or equivalent).
• Ability to commute to an Air IT office as required by our hybrid working policy.

• Relevant education, training, or certifications in cyber security.
• Knowledge of Cyber Essentials accreditation or other information security standards.
• Understanding of offensive security topics such as vulnerability scanning, Capture The Flag (CTF), or bug bounty programmes.
• Experience delivering security training or conducting phishing simulations.

Note: This description is not intended to establish a total definition of the job, but an outline of the duties.

We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you’ll play a pivotal role in shaping the future of IT services while growing your career in a high‑energy, rewarding role.

• Hybrid working options for a better work‑life balance.
• 25 days annual leave plus bank holidays.
• Ongoing learning and development opportunities.
• Cycle‑to‑work scheme and technology vouchers.
• Enhanced family leave.
• Celebration day – an additional day off each year to celebrate an occasion important to you.
• Salary‑sacrifice pension.
• 2 paid volunteer days.
• Company social events and parties.
• Discount and cashback scheme.
• Group income protection life insurance.
• EAP and virtual GP service.

This is your chance to work alongside an inspiring leadership team in an organisation that values efficiency, collaboration, and innovation. You’ll gain exposure to high‑level operations and contribute to the success of a thriving company.