Hotel Receptionist jobs in United States

We are looking for a highly motivated professional Spa Receptionist to join our Spa team at The Retreat, Elcot Park located in West Berkshire.

After extensive refurbishment the hotel has been transformed to offer individually bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa facility with membership and many more experiences to offer our guests.

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Flexible scheduling without split shifts.
• Complimentary team meals on shift.
• Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 3.

• Greet and welcome all guests to the Spa in a warm and friendly manner.
• Assist with show rounds.
• Answer phone calls / emails in a timely manner & book in guests.
• Keep the Spa reception clean and tidy at all times.
• Ensure that your general hotel knowledge is kept up to date including Restaurant opening hours, Hair and Nail salon opening hours etc.
• Ensure your Treatment knowledge and Gaia product knowledge is at its best.
• Assist with general Spa cleaning duties as required.
• Assist with linen stocks.
• Always ensure that the Spa is well stocked with clean towels.
• Conduct regular pool / Health & Safety checks.
• Regularly attend, participate in and support training and team meetings for the Spa, including Pool Emergency Responder & Pool Plant training.
• Complete open / close procedures including putting “payments” through.
• Assist in all areas of the Spa operation as requested by management.
• Ensure all Hygiene, Health and Safety procedures and legislation is adhered to along with all other legal requirements of the business.
• Any other duties as assigned.

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!

Compensation: Competitive salary.