Guest Experience Host - Hotel Porter (Flexible Hours)

Scotsman Hospitality; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Scotland is seeking an experienced Hotel Porter to join their team. The successful candidate will be responsible for providing high-level customer service, assisting guests with luggage, and ensuring a welcoming environment. Ideal applicants should have experience in hospitality or customer service. The position offers benefits such as electronic tips, pay advances, and flexible work opportunities.

Benefits

TRONC electronic tips

Wagestream - stream pay

30% off food and cinema

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Steps

Qualifications

• Experience in hospitality or a customer service environment.

Responsibilities

• Provide high-level customer service at all times.
• Escort guests to their rooms and show room facilities.
• Assist customers with their luggage and store it correctly.
• Ensure customers have the best possible experience.
• Direct guests and answer queries to ensure they feel welcome.

Skills

Customer service

Hospitality experience

Job description

A leading hospitality group in Scotland is seeking an experienced Hotel Porter to join their team. The successful candidate will be responsible for providing high-level customer service, assisting guests with luggage, and ensuring a welcoming environment. Ideal applicants should have experience in hospitality or customer service. The position offers benefits such as electronic tips, pay advances, and flexible work opportunities.