Flexible Hours NHS GP Practice Receptionist

South Reading and Shinfield Group Medical Practice; Reading; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-established NHS GP surgery in Reading is seeking a Receptionist to join their team. The successful candidate will manage appointments, handle patient inquiries, and ensure smooth operations during opening hours. Excellent customer service skills and a friendly demeanor are essential. While NHS GP experience is desirable, training for systems like EmisWeb will be provided. This role offers a flexible work schedule within opening hours, making it ideal for candidates who enjoy a dynamic work environment.

Qualifications

• Previous NHS GP Practice experience is desirable but not essential.
• Ability to cope with and manage change.
• Experience working in a busy environment.

Responsibilities

• Opening and locking up practice premises while maintaining security.
• Maintaining and monitoring the practice appointments system.
• Processing appointment requests by phone, email, and in person.

Skills

Good customer service skills

Friendly and approachable manner

Experience of working in a team

Good telephone manner

Computer literate

Adept at using own initiative

Tools

EmisWeb

Job description

A well-established NHS GP surgery in Reading is seeking a Receptionist to join their team. The successful candidate will manage appointments, handle patient inquiries, and ensure smooth operations during opening hours. Excellent customer service skills and a friendly demeanor are essential. While NHS GP experience is desirable, training for systems like EmisWeb will be provided. This role offers a flexible work schedule within opening hours, making it ideal for candidates who enjoy a dynamic work environment.