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Job Description

Project Support Coordinator – £30,000-£32,500 – Cheltenham (Onsite)

About the company

Since our founding in 1974, we have grown into a leader in the commercial interiors industry. Established by Gary Hough, we began as a regional contractor and rapidly expanded. Over the years, we have diversified with the launch of several specialist brands, becoming a trusted provider of end-to-end workplace solutions.

With over 50 years of experience, we are dedicated to creating exceptional workspaces, from ceilings to floors, while investing in our future growth. We see potential in our team, and they see huge potential in us.

About you

We are looking for a proactive and detail-oriented individual to join our team as a Project Support Worker. You will support the successful completion of projects, assisting with project administration and ensuring efficient project management processes. This role requires a strong organiser with a passion for problem-solving and continuous improvement.

What will you get up to?

• Support Sales, Operations, and Project Managers to ensure projects are completed on time and to the required standards
• Help manage project schedules and assist in tracking project milestones
• Respond to customer inquiries and confirm details with suppliers
• Work with the Accounts team to check purchase invoices and financial documents
• Create and maintain project support documentation
• Maintain accurate records and project notes, updating internal systems accordingly
• Assist with overall team email management and communication
• Support the delivery of customer satisfaction surveys at the end of each project
• Provide general administrative support to ensure the smooth operation of the office

You will have…

• Has strong analytical skills to assess processes and suggest improvements
• Is confident in driving change and implementing practical solutions
• Has excellent administration and organisational abilities
• Is proficient in Excel for data management, reporting, and process automation
• Demonstrates high accuracy and attention to detail
• Is confident in both written and verbal communication
• Is proactive, self-motivated, and able to work independently
• Has knowledge of the construction industry (desirable but not essential)

Company perks

25 days of annual leave

Structured and supported professional development programmes

Christmas and summer socials (with lots of fun in between!)

Enhanced maternity/paternity packages

Paid sick leave

Bike2Work scheme

Flexible working environments across multiple sites

Access to Employee Assistance Programme

Great Place to Work certified company

One paid volunteering day per year