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Hitachi Energy is a global leader in providing innovative energy solutions that contribute to a sustainable and environmentally friendly future.
We are currently seeking a motivated and dedicated individual to join our Power Consulting team as Global Operations, Quality & Continuous Improvement Specialist. The role will engage with diverse and dynamic projects and play a key role in enhancing our business processes, ensuring customer satisfaction, and leading our quality and continuous improvement. We prioritize quality and safety while fostering strong relationships with markets and customers worldwide.

Within this exciting role as the new Global Operations, Quality & Continuous Improvement Specialist you'll be supporting 8 Units deliver quality improvement plans (QIP) along with a fantastic opportunity to travel.

How you'll make an impact:

Our Business Process Quality work focuses on developing, identifying, analysing and improving existing general business processes (i.e. back-end processes not related to manufacturing

Applying process definition, improvement and design methodologies to identify, analyse and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction.

Developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis.

Planning and implementing quality assurance and compliance processes.

Supporting development of training and/or change management materials and activities to support new processes and procedures. This includes Six Sigma/Lean/Kaizen practitioners working in a non-manufacturing environment.

Delivering global improvement projects resulting from data analysis

Your background:

Application of process definition, improvement & design methodologies.

Conversant with Six-Sigma, Lean or Kaizen at business process level.

Established, maintained and administered a certified QMS.

Provided CI KPI’s to the business and improvement plans.

Performed assessments and audits as an input to improving processes including leveraging identified risks, failures and non-conformances within the local business, suppliers and customers.

Voice of the Customer represented within the local business, by utilization of customer feedback processes like customer surveys, complaint resolution and result of customer feedback dataanalysis.

Excellent communication and Stakeholder Management skills.

Able to travel when required across globally when required.

What We Offer

Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

Career Growth: Enjoy excellent career opportunities in a global company that supports your professional development.

Supportive Team: Be part of a team with inspiring colleagues who collaborate and support each other.

Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.

Competitive Benefits: Receive a competitive salary and pension plan.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join Hitachi and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams.

Hitachi Energy complementary strengths, we plan to form a new and stronger global leader in the power sector. Hitachi Energy will have more than 230 years of combined heritage and experience. Join us on this exciting journey. Talent Partner , Dianne Cooper - Dianne.cooper@hitachienergy.com will answer your questions on the position.

Would you like to help us develop the technology of tomorrow? Applications will be reviewed on an ongoing basis, so don’t delay – apply today!

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.