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Work Coordinator
Job summary
A leading service provider in the United Kingdom is seeking a Work Coordinator based in or near Havant. The role involves prioritising and scheduling tasks, as well as managing customer relationships. Successful candidates will have experience in call handling and scheduling, alongside strong communication and analytical skills. Liberty offers a supportive work environment with a focus on personal development and wellbeing. Apply today to make a real difference in the communities we serve!
Benefits
Qualifications
- Previous call handling or scheduling experience is required.
- Ability to operate a computerised database system.
- Good knowledge of office working systems.
Responsibilities
- Prioritise and schedule backfill and reinstatement tasks.
- Handle calls and manage customer relationships.
- Ensure all regulatory information is updated and logged in real-time.
Skills
Education
- Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
- Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
- Training & Growth: Ongoing professional development to keep you at the top of your game
- Prioritising and scheduling backfill and reinstatement tasks
- Rescheduling jobs that fall out of programme
- Help us manage contract requirements for a range of jobs
- Handling calls, scheduling a range of works
- Validating each job to ensure the required information is available
- Managing the customer and client relationships
- Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
- Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales
- Good level of education
- Previous call handling/scheduling experience
- Ability to operate a computerised data base system
- Good knowledge of office working systems
- Excellent communication skills
- Ability to work independently and as part of a team
- Demonstrate strong analytical skills and the ability to manage change
We re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.
Click Apply below to join Liberty as a Work Coordinator. We look forward to hearing from you!
Closing date: 1st January 2026
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.