Organisation: Southampton Football Club
Salary: Competitive
Location: Southampton
Contract type: Permanent
Closing date: 28 April 2025
Be part of our journey...
Location: St Mary’s Stadium, Southampton
Hours: Full Time
Criminal Record Check: DBS Enhanced with Child’s Barred List
Saints Foundation brings Southampton FC to the heart of the community, using the power of the club and our passionate team to help fulfill individual potential and make Southampton a better place to live for all.
We have an exciting opportunity to join our Supporter Relations team as a Matchday Experience Lead, to lead the delivery of all matchday fan engagement and deliver the best matchday experience for all supporters and visitors.
You’ll be leading on the matchday experience strategy to enhance fan engagement, collaborating with all the relevant internal and external stakeholders to ensure that everyone is aligned on plans and all commercial deliverables/KPIs are met.
You will be following the whole matchday experience process from attending planning meetings, overseeing production checks, and managing bookings, contracts, and communication with external suppliers/talents to attending debrief meetings and conducting post-event evaluations and reports.
Managing the coordination of casuals, external contractors, and volunteers, you will ensure a seamless matchday experience for all supporters and visitors.
You’re organized, optimistic, and have good interpersonal skills which allow you to communicate effectively with a variety of people. You understand what excellent customer service entails and would be a positive representation of the charity and football club.
If you are successful, you can look forward to a healthy benefits package:
Very easy. Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.
The closing date for applications is 28 April 2025.
*We reserve the right to close this vacancy early, if a high volume of applicants are received.*
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.