Ticketing Manager

Leicester City Football Club Ltd; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional sports club in Leicester is seeking a skilled Ticketing Manager to lead all ticketing operations across events. Ideal candidates will have extensive experience in ticketing leadership within sports or entertainment, strong knowledge of ticketing systems, and the ability to manage complex events. This role offers a competitive salary, pension, and various employee benefits including onsite parking and generous leave.

Benefits

Competitive salary

Pension scheme

Life assurance

Free onsite parking

Subsidised staff restaurants

Up to 33 days of annual leave

Qualifications

• Significant experience working in ticketing leadership within sport or live entertainment.
• Strong knowledge of ticketing systems and their integrations.
• Experience managing high-volume, complex events is essential.
• Thrives in a dynamic and fast-paced environment.

Responsibilities

• Oversee the full spectrum of ticketing activity, including pricing, sales, and delivery.
• Bring calm authority and commercial insight to the role.

Skills

Ticketing leadership experience

Knowledge of ticketing systems

Event management skills

Customer experience principles

Ability to thrive in a fast-paced environment

Job description

Ticketing Manager

We're on the lookout for a passionate and skilled Ticketing Manager to join our squad at Leicester City Football Club. As the Ticketing Manager, you'll play a key role in leading the Club's end-to-end ticketing operation across all Leicester City Football Club events.

Responsibilities

• Oversee the full spectrum of ticketing activity, from pricing strategy, sales performance, and system optimisation through to matchday delivery, compliance, and supporter experience.
• Bring calm authority, commercial insight, and a commitment to continuous improvement.

Qualifications

• Significant experience working in ticketing leadership within sport or live entertainment.
• Strong knowledge of ticketing systems and their integrations (CRM, mobile ticketing, access control) and well-versed in fan/customer experience principles and best practice.
• Experience managing high-volume, complex events (league, cup, internationals, concerts) is essential.
• Thrives in a dynamic and fast-paced environment.

If you think your experience and skills match, and you've got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team!

About Leicester City Football Club

Leicester City Football Club has a rich and proud history. Formed in 1884, we achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success.

Our people are the lifeblood of the Club, and we feel should be rewarded as such - we offer a competitive salary, pension scheme and life assurance for all permanent employees. You'll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits.