General Sales Manager

Listers Group Limited; Droitwich Spa; On-site; GBP 70,000 - 83,000; Full time

Job summary

A leading motor retailer is seeking a General Sales Manager for its dealership in Droitwich. The role includes leading a sales team, achieving targets for new and used vehicles, and providing exceptional customer service. The ideal candidate will have a strong background in sales management, excellent leadership abilities, and a drive to push the team forward. Benefits include a competitive OTE of £77,000 and various perks like company car and holiday entitlement.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking

Company Events

Qualifications

• Proven track record in sales management or equivalent.
• Experience in the motor trade or automotive preferred but not essential.
• Ability to lead a developing sales team and achieve KPI targets.

Responsibilities

• Build trust and communicate effectively with customers.
• Support the sales team in daily operations.
• Drive sales process and achieve monthly KPIs.
• Accurate completion of sales paperwork.
• Collect customer contact and vehicle data.

Skills

Management skills

Sales expertise

Customer service

Motivational skills

Job description

Job Introduction

We are currently recruiting for a General Sales Manager to join the management team at our Volkswagen Commercial Vehicles Dealership in Droitwich.

The hours of work are between 8.30am to 6pm Monday to Friday, and 1 in 3 Saturdays between 9am to 5pm.

Benefits include the use of a company car and an OTE of £77,000.

The successful individual will possess a positive, hands‑on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role and Responsibilities

• You will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
• To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.
• By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add‑on products, to ensure budgetary sales / profit forecasts are achieved.
• Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
• Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About you

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.
• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In‑house, manufacturer & professional qualifications
• Free Parking / On‑site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.