Customer Care Assistant jobs in Canada

With Intelligence is a leading provider of data, intelligence, and connectivity for the global investment management industry. We connect asset allocators with fund managers through curated intelligence, data, and high-impact events. Our platform supports decision-making for institutional investors and enhances visibility and engagement for fund managers globally.

We are seeking a highly motivated and network-savvy LP Engagement & Relationship Manager to lead proactive outreach and relationship-building with Limited Partners (LPs), ranging from family offices to pension funds and sovereign wealth funds.

This role is key in gathering investor intelligence, including allocation intentions, preferences, and strategic priorities.

• Investor Outreach & Networking
• Build and nurture relationships with institutional investors, including family offices, wealth managers, endowments, pension funds.
• Conduct direct outreach (email, calls, LinkedIn, etc.) to engage new LP contacts and deepen existing relationships.
• Attend our conferences globally to build a high-value LP network.
• Intelligence Gathering
• Conduct structured conversations with LPs to understand their current and future investment strategies, manager preferences, and mandates.
• Source sales referrals for our LP product offering, Allocate With.
• Representation & Engagement
• Act as an ambassador for With Intelligence at events and during one-on-one meetings with LPs.
• Represent LP interests internally to ensure their priorities are reflected in our LP product offering.

• Collaboration
• Work closely with the data, editorial, event and sales teams to ensure a premium LP experience.

· Experience in financial journalism, research, investor relations, or relationship management in finance is desired.

· Good understanding of the LP landscape and different asset classes (e.g. private equity, hedge funds, real estate).

· Strong track record of building relationships in the asset management industry.

· Excellent communication and presentation skills.

· Able to manage multiple conversations and tasks in a fast-paced environment.

· Willing to travel internationally for events and meetings.

· Comfortable using CRM tools like Salesforce or Outreach (a plus, not required).

• 24 days annual leave rising to 29 days
• Enhanced parental leave
• Medicash (Health Cash Plans)
• Wellness Days
• Flexible Fridays (Opportunity to finish early)
• Birthday day off
• Employee assistance program
• Travel loan scheme
• Charity days
• Breakfast provided
• Social Events throughout the year
• Hybrid Working

Our Company: With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join.

As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you.

We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.