Customer Care Advisor jobs in Grã-Bretanha

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Ideally, you already have retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers. Whether your goal is in Retail or elsewhere in the Group, we support your ambitions and career progression at your pace.

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We understand everyone has different priorities, so we offer a wide range of rewards and benefits, including:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover included
• Discounts on groceries, holidays, insurance, and more
• Employee wellness programme offering free support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme: purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay early and save automatically
• Health Cash Plan for healthcare costs

We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products, and the largest vehicle service and repair business, join us and be part of our success story in getting the nation safely back on the move.

If you’re unsure about meeting all criteria, we encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace and are proud to be an equal opportunities employer, welcoming applications from all backgrounds and embracing diversity within our One Halfords Family.