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Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time

Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.

As a Retail Advisor, you'll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Helping to maintain an inviting and organised store environment.

• Confidence, strong communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast-paced retail setting.

• A genuine interest in technology and how it can improve lives.
• Previous experience in retail, sales, or customer service (not essential).
• A proactive attitude and team spirit to thrive in a collaborative environment.

We will set you up for success with a supportive team and tailored training, including a 4-day (30 hours) induction within the first two weeks. Benefits include:

• Competitive hourly rate of £12.40, with potential earnings through our accreditation programme.
• Opportunities for progression via our accreditation programme.
• 23 days' annual leave plus an additional day off for your birthday, with options to buy or sell leave.
• Excellent pension scheme, matching up to 10%.
• Employee BUPA medical cover, health care plan, and life assurance.
• Family-friendly policies such as neonatal leave, 14-week paternity leave, and carers leave.

Our Recruitment Process:

After your application, you'll be invited to complete an online assessment. Successful candidates will be contacted by a recruiter for further discussion.

Join Us!

This is an opportunity to create memorable moments for customers and build a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!