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A leading forest vacation company in Wales is seeking a Visitor Centre Assistant to join their Garwnant team. In this vital role, you'll deliver outstanding customer service and operational support at one of the UK's stunning forest locations. You should have a positive attitude, effective communication skills, and a keen attention to detail. This part-time role offers opportunities to develop your skills while engaging with nature and the local community.
Be a part of making escapes to a cabin in the Brecon Beacons special
We have an exciting opportunity for a Visitor Centre Assistant to join our Garwnant team! Be part of creating special escapes in one of Wales’ most beautiful forest locations, surrounded by rushing rivers and 400 acres of Welsh woodland. Develop your skills while providing outstanding service to our guests, gaze up at exceptionally starry skies in this Dark Sky Reserve, and listen to the cheerful songs of willow warblers.
Open all year round, as a Visitor Centre Assistant you play a pivotal role in the hub of our location. This role will be all about the visitor, delivering outstanding customer experience to all our guests on a daily basis.
We are looking for individuals with a real passion for delivering great service with a strong work ethic as delivering exceptional customer service is essential. This role involves reception duties for our visitors, providing guidance and answering queries as well as offering exemplary service throughout their visit.
You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.
We’re a Certified B Corp, recognised as a force for good. Our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people, stewards of 244.5 hectares of forest, managing the land for conservation while creating spaces in nature for people to stay.
Our tucked-away cabin locations are always thoughtfully placed — places to discover the wonders of nature and realise the part we all play in protecting it.
As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
🌿 Click ‘Apply’ now to start your journey with us at Garwnant. Don’t miss out on this fantastic opportunity!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.