Maintenance Technician

MLH - Engineering; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking an Engineering Technician to join their team at the London Heathrow Marriott. This full-time position involves responding to guest repair requests, performing maintenance on tools, and ensuring safety protocols are followed. Ideal candidates should have at least one year of related experience and a high school diploma. This role offers competitive salary and various employee benefits including free meals, gym access, and career development opportunities.

Benefits

Free Meals on Duty

Uniform Provided

Leisure Club/Gym Access

Discount Rates

Health Insurance

Pension Scheme

Career Development

Free Parking

Qualifications

• Minimum of 1 year related work experience in a customer service role.
• Knowledge of safety and security policies.
• Ability to perform preventative maintenance on tools and equipment.

Responsibilities

• Respond promptly to guest repair requests.
• Perform preventative maintenance on tools and equipment.
• Inspect tools and machines to ensure proper functioning.
• Record information for unfinished calls.

Skills

Customer service

Preventative maintenance

Safety protocols

Education

High school diploma or G.E.D. equivalent

Job description

Engineering Technician, Engineering - London Heathrow Marriott

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? The London Heathrow Marriott Hotel is looking for dedicated individuals to join our team. At Marriott, we believe in creating memorable experiences for our guests.

Position:Full-time, 40 hours per week

Employee Benefits:

• Free Meals on Duty: Enjoy complimentary meals while you work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Leisure Club/Gym Access: Free use of the hotel's leisure club and gym facilities.
• Benefit HUB Access: Gain access to a range of discounts and offers through our Benefit HUB.
• Discount Rates: Enjoy discounted rates at Marriott Hotels worldwide, including 50% off at our hotel restaurant, Carluccio's.
• Health Insurance: Eligible employees can opt into health insurance plans, including vision and life insurance.
• Pension Scheme: Automatic enrolment in The People’s Pension after three months of employment, with additional options for the Marriott UK Workplace ARC Pension Plan.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.
• Free Parking: Complimentary on-site parking for employees.

Job Responsibilities:

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment, and machines visually to ensure proper functioning.
• Carry and operate equipment such as tools and radios.
• Identify and operate shut‑off valves for equipment as needed.
• Maintain maintenance inventory and requisition parts and supplies.
• Record information for unfinished calls prior to shift changes.
• Follow safety and security policies and report any maintenance problems or hazards.
• Ensure uniform and personal appearance are clean and professional.
• Develop positive working relationships with colleagues and support team goals.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Sign up for Marriott Bonvoy!

Members Get More. More Access. More Free Nights.

• Enjoy Complimentary Wi‑Fi: Stay connected with free Wi‑Fi during your stay.
• Chat with Your Hotel: Use the Marriott Bonvoy App to communicate directly with your hotel.
• Save with Member Rates: Take advantage of exclusive member rates and discounts.
• Earn Points: Accumulate points with every stay and redeem them for free nights, experiences, and more.

Join Marriott Bonvoy today following the link below and start enjoying these fantastic benefits! ?

https://www.joinmarriottbonvoy.com/emeaguests/s/EN-GB/ch/PWBD/

At London Heathrow Marriott, we are dedicated to sustainability and minimising our environmental impact. Our key initiatives include:

• Renewable Energy: The hotel uses windmills and solar panels on the roof to power external lighting, significantly reducing CO2 emissions.
• Rooftop Greenhouse: Fresh herbs and vegetables are grown in our rooftop greenhouse, ensuring low food mileage and providing fresh produce for our kitchen.
• Water Conservation: We have implemented water‑saving bathroom fittings and an energy‑efficient, low‑water laundry system to conserve water.
• Food Waste Reduction: Our innovative 'Food Waste Lab' repurposes food production waste, supporting Marriott's goal to significantly reduce food waste.
• Sustainable Meetings: Our meeting spaces and packages are designed to embrace sustainability in all aspects of events.

Photos of London Heathrow Marriott Hotel | Marriott Bonvoy

About Marriott International: Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join us at London Heathrow Marriott and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott Hotels!

Compensation: Competitive salary