5,851

Complaints jobs in United Kingdom

Care Experience Coordinator: Compliments & Complaints

Care UK Plc

Colchester
On-site
GBP 25,000 - 35,000
30 days ago
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Clinical Lead Prosthetist

Livewell Southwest

Plymouth
On-site
GBP 40,000 - 50,000
30 days ago

Healthcare Governance & Patient Experience Lead

GPS Healthcare

Metropolitan Borough of Solihull
On-site
GBP 45,000 - 60,000
30 days ago

Deputy Service Manager, Secure Care

Rossie

Montrose
On-site
GBP 61,000 - 68,000
30 days ago

Library Assistant

Platinum Recruitment NI Ltd

Bangor
On-site
GBP 18,000 - 22,000
30 days ago
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Customer Service Associate - Part-time

Greystar

Coventry
On-site
GBP 30,000 - 40,000
30 days ago

Principal Trading Standards Officer/Trading Standards Officer/Trainee Trading Standards Officer

Oxfordshire County Council

Oxford
On-site
GBP 46,000 - 50,000
30+ days ago

Marketing Manager

Cushman & Wakefield

Manchester
On-site
GBP 40,000 - 60,000
30+ days ago
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Store Manager - Alo Yoga

Victoria Leeds

Leeds
On-site
GBP 30,000 - 45,000
30+ days ago

Leasing Associate

Greystar Europe

Greater London
On-site
GBP 30,000 - 40,000
30+ days ago

Plant Quality Manager

Sherwin-Williams

Bolton
On-site
GBP 45,000 - 60,000
30+ days ago

Risk and Best Practice Assistant

RWK Goodman

Bath
On-site
GBP 25,000 - 35,000
30+ days ago

Director, Human Resources & EDI

Golf Ontario

Uxbridge
On-site
GBP 70,000 - 90,000
30+ days ago

Customer Service Coordinator

Sharpsmart

North East
On-site
GBP 25,000 - 35,000
30+ days ago

Patient Experience & Governance Officer

HealthHarmonie

Park Central
On-site
GBP 30,000 - 40,000
30+ days ago

Senior Housing Complaints Resolution Lead (Hybrid)

TRI Consulting Ltd

Greater London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Controller - Day Shift

Ambulnz Community Partners Ltd.

Monkston
On-site
GBP 32,000
30+ days ago

Sales/Supply Service Representative

IMCD

Sutton
On-site
GBP 40,000 - 60,000
30+ days ago

Merchant Services Manager

Wowcher

East Midlands
On-site
GBP 28,000 - 34,000
30+ days ago

Programme Lead

Ultimate Activity Camps

Oxford
On-site
GBP 25,000 - 35,000
30+ days ago

Customer Outcomes & Complaints Governance Analyst

Gallagher

Glasgow
On-site
GBP 60,000 - 80,000
30+ days ago

Governance & Pension Solutions Consultant

WTW

Redhill
On-site
GBP 50,000 - 70,000
30+ days ago

Head of Student Casework

Bath Spa University

Bath
On-site
GBP 58,000 - 62,000
30+ days ago

Night Porter

Carmarthenshire County Council

Wales
On-site
GBP 10,000 - 40,000
30+ days ago

Average Adjuster

Charles Taylor

City Of London
On-site
GBP 50,000 - 70,000
30+ days ago

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Care Experience Coordinator: Compliments & Complaints
Care UK Plc
Colchester
On-site
GBP 25,000 - 35,000
Full time
30 days ago

Job summary

A UK-based care provider is seeking a Compliments and Complaints Coordinator to manage customer complaints within care homes. This role requires strong empathy and communication skills, along with the ability to work in a fast-paced environment. Join a dedicated team and enjoy a competitive salary along with a comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

Benefits

Competitive salary
Comprehensive benefits package
Supportive and inclusive environment

Qualifications

  • Experience in handling complaints and customer inquiries.
  • Ability to work in a fast-paced environment.
  • Experience using multiple systems simultaneously.

Responsibilities

  • Facilitate complaints through the complaints process.
  • Liaise with both complainants and investigators.
  • Adhere to Service Level Agreements and Key Performance Indicators.

Skills

Empathy skills
Excellent customer service
Helpdesk experience
Adaptability
Job description
A UK-based care provider is seeking a Compliments and Complaints Coordinator to manage customer complaints within care homes. This role requires strong empathy and communication skills, along with the ability to work in a fast-paced environment. Join a dedicated team and enjoy a competitive salary along with a comprehensive benefits package. Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.