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5,661

Complaints jobs in United Kingdom

Clinical Team Manager

Leeds and York Partnership NHS Foundation Trust

Leeds
On-site
GBP 40,000 - 55,000
30 days ago
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Quality Engineer

Executive Network Group

Wolverhampton
On-site
GBP 60,000 - 80,000
30 days ago

Deputy Divisional Director of Nursing- Children's Neonates & CSS | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust

Walsall
On-site
GBP 60,000 - 75,000
30 days ago

Resident Experience Manager

Avery Healthcare Group Ltd.

Chipping Barnet
On-site
GBP 30,000 - 40,000
30+ days ago

Care Experience Coordinator: Compliments & Complaints

Care UK Plc

Colchester
On-site
GBP 25,000 - 35,000
30+ days ago
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Clinical Lead Prosthetist

Livewell Southwest

Plymouth
On-site
GBP 40,000 - 50,000
30+ days ago

Healthcare Governance & Patient Experience Lead

GPS Healthcare

Metropolitan Borough of Solihull
On-site
GBP 45,000 - 60,000
30+ days ago

Deputy Service Manager, Secure Care

Rossie

Montrose
On-site
GBP 61,000 - 68,000
30+ days ago
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Library Assistant

Platinum Recruitment NI Ltd

Bangor
On-site
GBP 18,000 - 22,000
30+ days ago

Customer Service Associate - Part-time

Greystar

Coventry
On-site
GBP 30,000 - 40,000
30+ days ago

Principal Trading Standards Officer/Trading Standards Officer/Trainee Trading Standards Officer

Oxfordshire County Council

Oxford
On-site
GBP 46,000 - 50,000
30+ days ago

Marketing Manager

Cushman & Wakefield

Manchester
On-site
GBP 40,000 - 60,000
30+ days ago

Store Manager - Alo Yoga

Victoria Leeds

Leeds
On-site
GBP 30,000 - 45,000
30+ days ago

Leasing Associate

Greystar Europe

Greater London
On-site
GBP 30,000 - 40,000
30+ days ago

Plant Quality Manager

Sherwin-Williams

Bolton
On-site
GBP 45,000 - 60,000
30+ days ago

Quality Assurance Manager

DO & CO

Hounslow
On-site
GBP 100,000 - 125,000
30+ days ago

Risk and Best Practice Assistant

RWK Goodman

Bath
On-site
GBP 25,000 - 35,000
30+ days ago

Director, Human Resources & EDI

Golf Ontario

Uxbridge
On-site
GBP 70,000 - 90,000
30+ days ago

Customer Service Coordinator

Sharpsmart

North East
On-site
GBP 25,000 - 35,000
30+ days ago

Patient Experience & Governance Officer

HealthHarmonie

Park Central
On-site
GBP 30,000 - 40,000
30+ days ago

Senior Housing Complaints Resolution Lead (Hybrid)

TRI Consulting Ltd

Greater London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Controller - Day Shift

Ambulnz Community Partners Ltd.

Monkston
On-site
GBP 32,000
30+ days ago

Sales/Supply Service Representative

IMCD

Sutton
On-site
GBP 40,000 - 60,000
30+ days ago

Merchant Services Manager

Wowcher

East Midlands
On-site
GBP 28,000 - 34,000
30+ days ago

Programme Lead

Ultimate Activity Camps

Oxford
On-site
GBP 25,000 - 35,000
30+ days ago

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Clinical Team Manager
Leeds and York Partnership NHS Foundation Trust
Leeds
On-site
GBP 40,000 - 55,000
Full time
30 days ago

Job summary

A healthcare provider in Leeds is seeking a Clinical Team Manager to oversee the Neurodevelopmental Service. This role involves managing multidisciplinary teams, ensuring high-quality service delivery, and participating in the investigation of clinical incidents. Candidates should have substantial experience in mental health settings and proven people management skills. The position offers excellent employee benefits and career development opportunities.

Benefits

27 – 33 days annual leave
NHS Pension Scheme
Flexible working arrangements
Employee wellbeing support

Qualifications

  • Substantial post registration experience within mental health setting.
  • Evidence of People Management experience e.g. supervision, line management.
  • Awareness of clinical skills adaptable to working with people with autism and/or ADHD.

Responsibilities

  • Manage the operational functioning of the team to provide high quality service.
  • Be line manager for MDT members and undertake full range of people management responsibilities.
  • Lead on investigation of clinical incidents and complaints in accordance with Trust procedures.

Skills

Ability/experience of utilising electronic systems
Job description
Clinical Team Manager

Leeds and York Partnership NHS Foundation Trust

The closing date is 09 December 2025

This is an exciting 12-month opportunity to be part of the Neurodevelopmental Service.

As CTM you will provide line management and support for the Multi-Disciplinary Teams within the Neurodevelopmental Service. You will work in partnership with the Operational Manager, Service Manager, Head of Operations and Clinical Leads (ADHD and LADS) to develop and provide an accessible, responsive and specialist city‑wide Neurodevelopmental Service. Leeds Autism Diagnostic Service provides diagnostic assessment and enhanced consultancy for adults in Leeds and also has a remit to provide autism training for other Trust services. The Adult Attention Deficit Hyperactivity Disorder Service provides a diagnostic and treatment service for adults within Leeds.

Main duties of the job
  • Manage the operational functioning of the team in providing high quality service to users, contributing to overall service development.
  • Be line manager for MDT members and undertake the full range of people management responsibilities.
  • Ensure the delivery of a comprehensive, targeted and user focused Neurodevelopmental service through effective management, prioritisation and liaison with key stakeholders of the service (internal and external).
  • Lead on the investigation of clinical incidents and complaints (informal and formal) in accordance with Trust procedure, complaints policy and undertake service reviews and inspections.
  • Undertake budget monitoring and work with the Operational Manager in relation to financial management of the service.
  • Act as a champion for the service, demonstrating a participative and supportive management style with a commitment to team working.
  • Participate in the clinical functions, assessment, formulation and delivery of care intervention.
About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 – 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.net Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person Specification
Qualifications
Skills
  • Ability/experience of utilising electronic systems - e.g patient record, rosters, excel etc
Experience
  • Substantial post registration experience within mental health setting
  • Evidence of People Management experience e.g. supervision, line management
Knowledge
  • Awareness of how to and/or clinical skills that are adaptable to working with people with autism and/or ADHD
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Leeds and York Partnership NHS Foundation Trust

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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