Care Coordinator à Grande-Bretagne

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Be Part of Something Exceptional – Join Hallmark Care Homes as a Dementia Care Manager

Location: Midford Manor

Hours: 40 hours per week

Type: Permanent, Full-Time

Reporting to: General Manager

At Hallmark Luxury Care Homes, we don’t just provide care — we create communities where people live with dignity, joy, and purpose. Since 1997, our family-run organisation has been driven by strong values, heartfelt relationships, and a commitment to delivering the very best in relationship-centred care.

As a Dementia Care Manager, you’ll be at the heart of that mission.

The Opportunity

This is more than a job. It’s a calling.

You’ll lead our dedicated dementia community at Midford Manor, managing and inspiring a caring team to deliver compassionate, evidence-based care. With support from our Head of Relationship Centred Care and Dementia Relationship Practitioner, you’ll champion Hallmark’s award-winning dementia strategy and help shape a vibrant, inclusive environment where residents and families feel valued, supported, and seen.

We don’t focus on tasks — we focus on people. And we’re looking for someone who shares that passion.

What You’ll Be Doing

• Leading the day-to-day management of the dementia community
• Embedding Hallmark’s relationship-centred dementia strategy at every level
• Coaching and developing team members to deliver truly exceptional care
• Supporting families and helping them become partners in their loved ones’ care
• Building strong local links and representing Hallmark within the dementia community
• Ensuring compliance with CQC standards and Hallmark’s quality framework
• Managing assessments, care planning, audits, recruitment, and compliance

Who You Are

You are a passionate advocate for dementia care, with proven experience in managing dementia services in residential or nursing care settings. You lead with warmth, empathy, and quiet confidence — always looking to raise the bar and inspire those around you.

You’ll also bring:

• A deep understanding of person-centred and relationship-centred care
• Strong knowledge of regulatory frameworks and best practice in dementia care
• A proactive, inclusive, and approachable leadership style
• The ability to engage meaningfully with residents, families, and professionals
• The courage to challenge poor practice and drive positive change

Why Hallmark?

At Hallmark, we believe in helping people thrive — and that includes our team. When you join us, you become part of a company that is big-hearted, inclusive, and committed to your growth.

What we offer:

• A values-led culture where people truly come first
• Career development and industry-leading training
• Health and wellbeing support including pension, life assurance, and optional healthcare
• Hallmark Rewards – our exclusive perks and discount platform
• A great work-life balance in a supportive and positive environment

Please be aware that we are unable to offer sponsorship for this role.

Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options you’d like to request, please let the recruitment team know when making your application.