Assistant Customer Service jobs in United Kingdom
Preferred Customer Associate
Ups
Mission-Driven Retail Associate: Customer Champion
Goodwill Industries of San Diego County
Flexible Hours Store Associate – Customer Service
Tesco UK
Remote Client Associate — Occupational Health Admin
Health Partners
Client Associate Psych Health
Health Partners
Discover more opportunities than anywhere else. Find more jobs nowUK Investment Grade Credit Sales & Client Growth Associate
JPMorgan Chase & Co.
Client Team Officer
East Midlands Councils/East Midlands Jobs
Client Success Associate
Moody's Corporation
Connect with headhunters to apply for similar jobsCyber Insurance Senior Associate — Client Growth (Hybrid)
Willis Towers Watson
Insights Client Success Associate - Flexible Hours & Growth
Moody's Corporation
French Life Insurance Associate — Client Ops & Process Lead
Fisher Asset Management, LLC
French Assurance Vie Associate — Client & Ops Support
Fisher Asset Management, LLC
Customer Banking Associate | Training & Growth
Metro Bank
KYC Onboarding Associate — Client Experience Lead
J.P. Morgan
Senior Funds Officer: Private Markets & Client Delivery
Alter Domus
Senior Associate - Private Clients
Agricultural and Farming Jobs
Electronic Trading Associate - Client Coverage & Tech
0000050471 RBC Europe Limited
Private Client Senior Associate / Associate
Iconic Resourcing
Private Client Senior Associate / Partner - Flexible Home
TSR Legal - Wales
New! Private Client Senior Associate | Partner
TSR Legal - Wales
Senior VAT & Indirect Tax Associate – Client Impact
Right People Recruitment Solutions
Hospitality General Assistant - Food & Customer Service
Compass Group
Preferred Customer Associate
Job summary
A leading logistics company in the United Kingdom is looking for a dedicated Customer Service Representative to provide personalized support for UPS Preferred accounts. The role involves analyzing and resolving issues, maintaining customer ownership through follow-ups, and utilizing excellent communication skills. Ideal candidates will demonstrate strong problem-solving abilities and customer service experience. This is a permanent position aimed at enhancing customer satisfaction and loyalty.
Qualifications
- Ability to analyze and resolve customer issues effectively.
- Experience in providing one-to-one customer service.
- Strong problem-solving skills and a proactive attitude.
Responsibilities
- Provide a one-to-one customer service experience for UPS Preferred accounts.
- Analyze and resolve problems, including tracing and claim inquiries.
- Maintain ownership of customer situations until resolved.
Skills
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.