Customer Banking Associate | Training & Growth

Metro Bank; Hartford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent UK bank located in Hartford is seeking individuals for a full-time customer service role. You will provide exceptional service and assist customers in understanding their needs, working collaboratively as part of a team. The position requires meticulous attention to detail and a focus on compliance. The role offers comprehensive training and opportunities for career advancement, along with competitive salary and benefits.

Benefits

Competitive salary

Annual bonus

Healthcare benefits

Career advancement opportunities

Generous holiday allowance

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Proficient in computer skills, including Microsoft Office.
• Experience in handling customer service queries is essential.

Responsibilities

• Provide exceptional customer service by understanding their needs.
• Work collaboratively with the team to meet store objectives.
• Stay updated on regulatory and training requirements.

Skills

Customer relationship management

Attention to detail

Risk assessment

Microsoft Office proficiency

Job description

A prominent UK bank located in Hartford is seeking individuals for a full-time customer service role. You will provide exceptional service and assist customers in understanding their needs, working collaboratively as part of a team. The position requires meticulous attention to detail and a focus on compliance. The role offers comprehensive training and opportunities for career advancement, along with competitive salary and benefits.