Administrative Assistant à Grande-Bretagne

Are you warm, professional, and thrive in a role where no two days are the same? We are looking for a friendly and capable Guest Services Assistant to join our welcoming front-of-house team at The Horder Centre, Crowborough.

In this dynamic part-time role, youll be the first point of contact for our patients and visitors, ensuring they receive a 5-star experience. From handling switchboard enquiries to checking in patients and coordinating with clinical teams, youll play a central part in delivering exceptional service and supporting smooth patient journeys.

Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We\'ve come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.

We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.

Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.

We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.

We are committed to caring, and committed to you.

We are looking for someone who can confidently provide weekday cover across our full range of reception opening hours which are listed below. We value team members who can step in at short notice when needed.

Monday to Friday: 7am7pm

Saturday: 7am6pm

Sunday: 9am5pm

Location: The Horder Centre, Crowborough

Shift Pattern: 7.5 hours with a 30-minute lunch break

Salary Pro-Rata: Between £14,320.80 to £14,671.80 per annum

Should you be interested, we also have a zero-hour bank contract available for this role with an hourly rate being £12.40 + weekend enhancements.

To ensure this role is the right fit for you, we strongly encourage you to include a cover letter with your application—especially if your CV doesnt fully reflect the key requirements outlined in the role brief. Your cover letter is a great opportunity to highlight how your experience aligns with the role and to share what you\'re looking for in your next career move and advise if youre interested in the permanent or bank role. This helps us better understand your motivations and streamlines the shortlisting process. Please send your Cover Letter to recruitment@horder.co.uk

Right to work in the UK

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role, and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.

• Skilled in handling telephone and face-to-face interactions with professionalism and empathy.
• Proficient in using IT systems and confident learning new technologies.
• Organised, reliable, and able to manage a variety of tasks with attention to detail.
• A great communicator who thrives in a team-focused environment.
• Aligned with our core values: Caring, Friendly, Quality, Integrity, and Pride.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£14,320.80 to £14,671.80 a yearPro-Rata Rate